Summary
Overview
Work History
Education
Skills
Interests
Websites
Timeline
Hi, I’m

Jaymi Harrison

Alexandria
Jaymi Harrison

Summary

Knowledgeable House Assistant with proven track record in managing daily operations and supporting busy professionals. Excelled in organizing schedules, streamlining processes, and handling confidential information with discretion. Demonstrated ability to anticipate needs and, enhancing efficiency and productivity.

Overview

13
years of professional experience
3
years of post-secondary education

Work History

Private Client

Personal Assistant
08.2024 - Current

Job overview

  • Performed light cleaning duties such as dusting, vacuuming, and wiping down bathrooms.
  • Managed a variety of household tasks, including mail collection, plant care, trash removal, and light cleaning to maintain a clean living environment for clients'' return.
  • Collaborated closely with homeowners regarding specific requirements or requests pertaining to property maintenance or management.
  • Secured locks and entryways to prevent unauthorized access by persons not approved by owners.
  • Promoted a sense of security among clients by consistently being punctual, reliable, responsible, accountable in fulfilling all assigned duties within agreed time frames.
  • Brought in mail and newspaper to maintain appearance of activity at client residence.
  • Offered additional services such as grocery shopping, laundry assistance, or errand running to further enhance their satisfaction upon returning home.
  • Ensured the safety and security of clients' homes by conducting thorough checks and implementing preventative measures.
  • Oversaw personal and professional calendars and coordinated appointments for future events.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Improved time management through effective prioritization and organization of tasks.
  • Built strong relationships through trustworthiness professionalism exceptional attention detail.
  • Provided regular exercise routines for pets, promoting physical fitness and mental stimulation through walks, playtime, and interactive games.
  • Administered medications to pets as per owner instructions.
  • Fed and watered animals and replaced dirty bedding and litter boxes.

Northwestern Mutual

Account Maintenance Specialist
09.2022 - Current

Job overview

  • Efficiently managed multiple priorities simultaneously while consistently meeting deadlines concerning both individual responsibilities as well as collaboration-based projects within the Account Maintenance division.
  • Enhanced client satisfaction by efficiently processing account updates and maintaining accurate records.
  • Demonstrated exceptional attention to detail when maintaining client records leading to increased data accuracy and reduced instances of errors or disputes from clients regarding their account information.
  • Streamlined workflow for increased productivity by implementing new account maintenance procedures.
  • Contributed to the successful audit process by ensuring compliance with company policies and regulatory requirements regarding account maintenance.
  • Elevated overall service quality by identifying areas for improvement and recommending process enhancements within the Account Maintenance team.
  • Assisted team members in resolving complex account issues, fostering a collaborative work environment.
  • Reduced errors in account updates with meticulous attention to detail and thorough documentation.
  • Established trust with clients due to consistent delivery of accurate information relating to their accounts and prompt resolution of any discrepancies.
  • Increased customer loyalty through prompt, courteous, and knowledgeable assistance with account inquiries and concerns.

Holistic Kids and Pets

Pet Sitter/Private Nanny
02.2012 - Current

Job overview

KIDS

  • Developed strong relationships with parents, maintaining open communication about each child's progress and needs.
  • Oversaw household duties such as light housekeeping tasks or running errands
  • Played games, worked on puzzles, and read books to young children.
  • Prepared healthy, age-appropriate snacks and meals.
  • Built positive and nurturing environments to support child social and emotional growth.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
  • Established clear expectations for behavior, setting boundaries to create a respectful atmosphere within the home.
  • Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
  • Led indoor and outdoor activities to entertain and occupy children.
  • Enhanced children's emotional well-being by providing consistent and nurturing care.
  • Provided safe transportation to and from school, extracurricular activities, and other events.


PETS

  • Fed and walked pets, cleaning up after pets indoors and outdoors.
  • Managed a variety of household tasks, including mail collection, plant care, trash removal, and light cleaning to maintain a clean living environment for clients'' return.
  • Provided daily physical exercise, mental stimulation and socialization to keep pets healthy and ward off unwanted behavior.
  • Maintained a clean and safe environment for pets, ensuring their comfort and well-being at all times.
  • Enhanced client satisfaction with compassionate handling of pets during care and boarding services.
  • Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.

Private Client

House Sitter
12.2023 - 08.2024

Job overview

  • Communicated with homeowner via phone or text.
  • Fed and walked pets, cleaning up after pets indoors and outdoors.
  • Secured locks and entryways to prevent unauthorized access by persons not approved by owners.
  • Reduced homeowner stress levels by managing daily tasks such as collecting mail, watering plants, and taking care of pets.
  • Collected, forwarded or signed for mail, packages, or home services.
  • Managed pet care responsibilities efficiently, including medication management. Guaranteeing the health and well-being of animals under supervision.
  • Maintained lawn and outdoor property for house to appear “lived-in.”
  • Enhanced client satisfaction by providing exceptional house sitting services, ensuring a clean and secure environment.
  • Cleaned out fridge and freezer of perishable items likely to spoil before use.
  • Prevented potential security issues by conducting regular perimeter checks and promptly reporting any concerns to homeowners.
  • Set security system using passcodes and kept appropriately armed while at property and away.
  • Facilitated smooth transitions for returning homeowners by preparing reports detailing completed tasks, incidents encountered, and any other relevant information about the property during its management period.
  • Cared for houseplants by frequently watering during owners' absence.

Private Client

House Assistant
01.2022 - 06.2024

Job overview

  • Enhanced family's daily routine by managing schedules, appointments, and household tasks.
  • Completed household tasks by assisting with laundry, light housekeeping and grocery shopping.
  • Streamlined communication, established regular schedule for updating homeowners, which improved their satisfaction and trust.
  • Achieved serene living environment for homeowners upon return, through thorough cleaning and organization tasks.
  • Built strong relationships with repeat customers based on trustworthiness professionalism exceptional attention detail.
  • Performed light cleaning duties such as dusting, vacuuming, and wiping down bathrooms.
  • Collaborated closely with homeowners regarding specific requirements or requests pertaining to property maintenance or pet care management.
  • Secured locks and entryways to prevent unauthorized access by persons not approved by owners.
  • Set security system using passcodes and kept appropriately armed while at property and away.
  • Developed and implemented new housekeeping practices to increase productivity and cohesiveness.

Education

Tunxis Community College
Farmington, CT

Associate of Science from English
01.2005 - 06.2008

University Overview

  • 3.8 GPA

Skills

  • Effective Time Management
  • Coordinated Task Management
  • Dedicated Work Ethic
  • Strong Focus on Precision

Interests

  • Cooking
  • Volunteer Travel
  • Creative Writing
  • Drawing and Painting
  • Regularly practice mindfulness and meditation for overall wellness.

Timeline

Personal Assistant

Private Client
08.2024 - Current

House Sitter

Private Client
12.2023 - 08.2024

Account Maintenance Specialist

Northwestern Mutual
09.2022 - Current

House Assistant

Private Client
01.2022 - 06.2024

Pet Sitter/Private Nanny

Holistic Kids and Pets
02.2012 - Current

Tunxis Community College

Associate of Science from English
01.2005 - 06.2008
Jaymi Harrison