Jaymi Lucero
Eureka,CA
Summary
Proven track record of enhancing customer satisfaction and loyalty, notably at Subway, by leveraging exceptional customer service and precise cash handling skills. Demonstrated ability to manage high-pressure environments with concise time-management and problem-solving abilities, ensuring operational excellence and safety compliance. Achieved significant reduction in errors through meticulous attention to detail and inventory management.
Overview
9
9
years of professional experience
Work History
Sandwich Artist
Subway
08.2021 - 11.2021
- Greeted guests, promoted specials, and took orders.
- Shared information with customers about menu items and ingredients.
- Upheld high standards of customer service at all times to enhance client loyalty and satisfaction.
- Executed sandwich artistry duties with very low occurrence of errors.
- Accurately operated cash register to process customer payments.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
Gas Station Attendant
Shell Gas Station
01.2016 - 12.2019
- Checked customer identification for alcohol, cigarette, and lottery sales.
- Processed fuel and merchandise transactions by operating POS system with accuracy.
- Maintained clean and orderly work station.
- Offered assistance to customers unfamiliar with fueling vehicles, demonstrating appropriate measures for pumping gas.
- Cleaned up gas and other spills in accordance with spill procedures.
- Propane Distribution Certified
House Manager
Eureka Rescue Mission
01.2013 - 08.2013
- Managed day-to-day operation of the facility to comply with regulations and agency standards.
- Developed and maintained comprehensive inventory system to track donations and supplies.
- Enforced safety protocols and guidelines for guests.
- Trained and mentored new guests on cleaning and safety protocols.
- Processed all donations and house laundry.
- Over sees statistic tracking and data entry.
Education
High School Diploma -
Pacific View Charter School
Eureka, CA06-2007
Skills
- Health and safety compliance
- Concise time-management
- Inventory counts
- Cash handling
- Store opening and closing
- Customer service
- Product stocking and rotation
- Effective multi-tasking
- Flexible schedule
- Dependable and honest
- Problem-solving
- POS system expertise
Timeline
Sandwich Artist
Subway
08.2021 - 11.2021
Gas Station Attendant
Shell Gas Station
01.2016 - 12.2019
House Manager
Eureka Rescue Mission
01.2013 - 08.2013
High School Diploma -
Pacific View Charter School
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