Summary
Overview
Work History
Education
Skills
Languages
Timeline
CustomerServiceRepresentative

Jaymi Ramirez

Marysville,CA

Summary

Knowledgeable Customer Service Representative proficient in searching both physical and computerized catalogs, order systems and parts databases. Works efficiently and accurately to meet productivity, sales and customer service objectives.

Overview

11
11
years of professional experience

Work History

Customer Service Representative

Auto Zone Auto Parts
04.2019 - Current
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Looked up parts on the computer for customers.
  • Worked the cash register completing sales and making change

Foreman

Emerald Site Services
06.2017 - 02.2019
  • Improved project efficiency by implementing streamlined scheduling and resource allocation processes.
  • Enhanced team productivity by providing clear direction, setting expectations, and offering constructive feedback.
  • Ensured timely completion of projects with effective time management and prioritization of tasks.
  • Optimized resource utilization for cost savings, carefully monitoring material usage and labor allocations.
  • Crew leader, hydro seeding, laying geo/waddle, completed paperwork for job sites, and keeping logs of gas and other expenses.

Foreman

Bryan's Environmental
04.2013 - 06.2017

Crew leader, laying geo/waddle and maintaining job sites.

Education

High School Diploma - General Education

Golden West High School
Visalia, CA
06.2000

Skills

  • Welding
  • Report Generation
  • Paperwork Processing
  • Customer Service
  • Retrieving Auto Parts
  • Knowledge of tools and auto parts
  • Swept and erosion control
  • Hydroseeding
  • Laying geo/waddle straw blowing
  • Fixture installer

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Customer Service Representative

Auto Zone Auto Parts
04.2019 - Current

Foreman

Emerald Site Services
06.2017 - 02.2019

Foreman

Bryan's Environmental
04.2013 - 06.2017

High School Diploma - General Education

Golden West High School
Jaymi Ramirez