Summary
Overview
Work History
Education
Skills
Timeline
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Jaymie Markley

Nottingham,PA

Summary

Enthusiastic employee eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of hard work and training in remote position. Motivated to learn, grow and excel in all aspects of the job.

Overview

8
8
years of professional experience

Work History

Phlebotomy

Penn Medicine
West Grove, PA
10.2021 - Current
  • Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
  • Drew blood from veins by vacuum tube, syringe or butterfly venipuncture methods.
  • Protected patients by following infection control, sharps disposal and biohazardous waste disposal procedures.
  • Spoke with patient to gather information for lab records, reduce fear or anxiety and optimize cooperation.
  • Logged patient information and recorded results into the system
  • Handled insurance verification tasks using Software and Software to validate patient insurance information.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Centrifuged blood samples as outlined in clinical protocols.
  • Packaged and shipped specimens to central lab daily.

Behavioral Health Technician

Wilkes Barre General Hospital
Wilkes-Barre, PA
05.2012 - 05.2018
  • Built and maintained positive staff relationships to promote teamwork and better serve clients.
  • Completed documentation for every incident and forwarded to correct personnel for review.
  • Performed client intake procedures according to internal standards for new admissions.
  • Kept facility clean, performed basic maintenance and restocked supplies to support program needs.
  • Taught clients how to complete basic household chores and prepare food.
  • Charted on each patient daily.
  • Treated clients and families with respect and dignity.

Telemarketer

Bank Of America
Scranton , PA
09.2007 - 05.2008
  • Answered questions about company offerings with knowledgeable responses about products and services.
  • Completed daily cold calling and outreach to build sales pipeline.
  • Recorded contact information of customers and potential customers in internal database.
  • Displayed excellent sales skills and understanding of how to leverage abilities to exceed quotas.
  • Handled high-volume telemarketing operations with expert use of client management software and computer dialing.
  • Overcame objections using friendly, persuasive strategies.
  • Delivered scripted sales talks to customers reached via manual and automatic dialing systems.
  • Explained product prices and packages as well as answered questions and addressed concerns of customers.
  • Provided information about available products and services, membership details, and purchase advantages.
  • Contacted businesses via cold or warm calling to offer services relevant to industries or niches.

Education

Phlebotomy

Geisinger School of Phlebotomy
Bloomsburg, PA
01.2013

High School Diploma -

Dallas High School
Dallas, PA
06.1997

Skills

  • Electronic Medical Record Software
  • Epic Software
  • Active Listening
  • Patient Relations
  • Data Recording
  • Paperwork Processing
  • Patient Identification
  • Specimen Labeling Procedures
  • Patient Confidentiality
  • Medical History Taking
  • Answering Questions
  • Client Satisfaction
  • Physician Order Review
  • Lab Reporting
  • Arterial Punctures
  • Phlebotomy Functions
  • Biohazard Waste Disposal
  • Lab Equipment Operation
  • Sample Processing
  • Specimen Collection
  • Biohazard Policy Compliance
  • Information Gathering
  • Equipment and Instrument Sterilizatoin

Timeline

Phlebotomy

Penn Medicine
10.2021 - Current

Behavioral Health Technician

Wilkes Barre General Hospital
05.2012 - 05.2018

Telemarketer

Bank Of America
09.2007 - 05.2008

Phlebotomy

Geisinger School of Phlebotomy

High School Diploma -

Dallas High School

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Jaymie Markley