Jaymie McWatters
Kintnersville,PA
Summary
A am seeking an outside sales position with DMG American Dental. I would like to rebuild great professional relationships in the dental field starting with a loyal, honest and respectful company. From my past experience listed below, you can see I find myself back right back where I belong. Helping people find their confidence with their smile. I am very passionate about how a beautiful smile can change a persons entire demeanor and I enjoy seeing the transformation first hand. The office level is not enough for me. I want to take it step further and be the person between the doctor and the supplies they need to complete that transformation.
Overview
20
20
years of professional experience
Work History
Board Member
Hellertown Lower Saucon Area Chamber
02.2025 - Current
- Foster collaboration among board members, promoting open communication and shared decision making.
- Collaborate with other board members to develop and execute programs and initiatives to advance organizational mission.
- Drive strategic planning efforts to align with company vision and long-term objectives.
- Enhance board effectiveness by implementing innovative strategies and best practices.
Active Member
Hellertown Lions
12.2024 - Current
- Provide exceptional support to other members by sharing knowledge, offering assistance, and fostering teamwork.
- Participates in monthly team meetings.
- Participates in community service.
Owner
Pennsylvania Treasures 4 You, LLC.
08.2021 - Current
- Managed the daily operations related to customer service, inventory management, and marketing
- Maintained a high standard of customer service through quality assurance checks
- Utilized effective problem-solving techniques to resolve conflicts quickly and efficiently
- Developed strong relationships with vendors and the community
- Created innovative marketing plans to drive business growth
- Hired skilled personnel to handle challenges and obligations of business
- Created a business that is focuses on community, helping others, delivers quality products, has reasonable prices, and respects all walks of life
- Increased traffic on social media pages though advertisements and strategic flyers
- Optimized existing content by repurposing it into different formats tailored specifically for each platform
- Scheduled service calls for techs, took emergency phone calls, and entered service tickets for companies such as ADT and DMP
Service Coordination & Social Media Specialist
Witness Security Solutions
08.2019 - 08.2021
- Maintained company's social media presence by posting messages, answering posts, and monitoring responses.
- Managed social media accounts, ensuring timely responses to comments, messages, and reviews for enhanced customer service.
- Explained diagnostic findings to customers and outlined repair or service options.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Effectively communicated technical information to non-technical clients, ensuring proper understanding and utilization of equipment features.
Clinical Coordinator
Oral Dynamics
08.2017 - 08.2021
- Mentored new clinical staff members for proper onboarding and orientation processes.
- Worked closely with clinic administrators to maintain a safe, clean and well-organized environment in which patients could receive care.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists' evaluations.
- Managed all dental supply orders for general dentistry, surgical, and all implants.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Reduced patient discomfort through precise adjustments of crowns, bridges, and dentures.
- Collaborated with dentists to develop optimal treatment plans for patients requiring complex restorations.
- Supported team members in learning new techniques, contributing to overall laboratory productivity improvements.
Event Manager, Dental Assistant, Office Administration
Dentrust Dental
02.2011 - 08.2017
- Managed military dental and medical PHA events
- 5 years experience using automated data base systems
- Successfully completed tasks prior to due dates
- Successfully reviewed data entry from military events
- Created spreadsheets to retrain staff and create more accurate future events
- 5 years experience with record keeping/reconciliation
- Assisted with managing travel dental supply orders, training requests, and HR processing
- Utilized and mastered Denclass/HRR & MEDPROS
- 5 years experience tracking expenses using applicable procedures/policies
- Updated soldiers' medical and dental records on military databases
- Trained administrative staff and clinical staff
Dental Office Manager
Dental Health Associates
02.2011 - 06.2013
- Boosted dental practice revenue by optimizing billing procedures and diligently following up on outstanding payments.
- Effectively resolved patient concerns or complaints, maintaining excellent client relations and promoting ongoing customer loyalty.
- Achieved revenue goals with successful management of patient scheduling, receivables and miscellaneous operations expenses.
- Implemented strict infection control protocols to safeguard the health and safety of patients and employees alike.
- Recruited, hired and developed office teams to offer best-in-class patient care.
- Trained staff on: assisting, x-rays, dental supply ordering, and customer service.
- Reduced appointment cancellations and no-shows with proactive reminder and follow-up system.
Administrative Assistant
Philip M. Levine Life and Health
06.2010 - 09.2010
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Facilitated collaboration within team by organizing regular meetings and tracking project progress.
- Maintained inventory of office supplies and placed orders.
- Addressed IT issues by coordinating with tech support, minimizing downtime and maintaining operational efficiency.
- Assisted coworkers and staff members with special tasks on daily basis.
Dental Assistant & Dental Office Manager
American Family Dental
02.2005 - 06.2008
- Dental Assistant, train new hires and repaired equipment in foster care facilities in New York City
- One of two office staff cleared to work in New York Foundling facilities
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
- Prepared and arranged instruments, medications, and required materials for dental procedures.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
- Explained treatment procedures and instructed patients on home care guidelines.
- Managed inventory of dental supplies, reducing waste and optimizing resource allocation.
- Supported dentists during oral surgeries by preparing surgical rooms with necessary tools and sterilized instruments.
Education
License -
Kaplan University
Business Management
Northampton Community College
Bethlehem01-2004
High School Diploma -
Palisades High School
Kintnersville, PA01-2002
Technical Program Diploma - Computer Information Technology & SkillsUSA Vica
Upper Bucks Vocational Technical School
Perkasie01-2002
Implant Specialized Assistant Certification -
Association of Dental Implant Auxiliaries
Las Vegas, NV01-2018
Skills
- HIPPA Certified
- Daily use of
- Microsoft Outlook, Word, Excel, Internet explorer, Chrome, PowerPoint and Google Docs
- Usage of various types of X-ray software and equipment
- Knowledge of how to repair ProCarts, ProQuests, Nomad troubleshooting and Endo Handpieces
- Created user manuals for frequently utilized equipment
- 7 years progressively responsible experience
- Accounts payable
- Creation of patient treatment plans
- Payroll and provide assistance to the HR department
- Insurance verification
- Hiring, training and creating staff schedules
- Coordinating oral surgery, perio, endo, pedo, and general dental treatments
- Counseled and assisted uncomfortable patients
- Sales and service for medical/dental/life insurance
- Billing and Collections
- Organized payment plans for group insurance policies
- Created reasonable plans for struggling groups
- Dental Office Manager & Dental Assistant A Family Dental, Allentown/Quakertown/Chalfont/Harleysville
- Pa
Timeline
Board Member
Hellertown Lower Saucon Area Chamber
02.2025 - Current
Active Member
Hellertown Lions
12.2024 - Current
Owner
Pennsylvania Treasures 4 You, LLC.
08.2021 - Current
Service Coordination & Social Media Specialist
Witness Security Solutions
08.2019 - 08.2021
Clinical Coordinator
Oral Dynamics
08.2017 - 08.2021
Event Manager, Dental Assistant, Office Administration
Dentrust Dental
02.2011 - 08.2017
Dental Office Manager
Dental Health Associates
02.2011 - 06.2013
Administrative Assistant
Philip M. Levine Life and Health
06.2010 - 09.2010
Dental Assistant & Dental Office Manager
American Family Dental
02.2005 - 06.2008
License -
Kaplan University
Business Management
Northampton Community College
High School Diploma -
Palisades High School
Technical Program Diploma - Computer Information Technology & SkillsUSA Vica
Upper Bucks Vocational Technical School
Implant Specialized Assistant Certification -
Association of Dental Implant Auxiliaries
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