Jaymie Keith
Huger,SC
Summary
Support day-to-day program operations with expertise in records management and resource coordination. Skillfully meet diverse needs and address issues to maintain efficiency and program outreach. Demonstrated success in building long-lasting relationships. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
4
4
years of professional experience
Work History
Kidney Transplant Program Specialist
Medical University Of South Carolina
02.2023 - Current
- Established goals and created action plans to achieve goals.
- Maintained regular communication between departments via email and phone calls to coordinate program logistics.
- Worked alongside other professionals to outline and implement program plans and objectives.
- Received incoming phone calls and contact form submissions and provided timely responses to inquiries.
- Managed patients recovering from medical or surgical procedures.
- Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
- Equipped patients with tools and knowledge needed for speedy and sustained recovery.
- Leveraged feedback and process improvement opportunities to create safer and healthier environment and increase patient satisfaction.
- Investigated and resolved issues affecting hospital operations and patient care.
Communications Specialist
Medical University Of South Carolina
06.2022 - 02.2023
- Handled inbound contacts and provided customer service according to departmental policies and procedures.
- Worked flexible hours; night, weekend, and holiday shifts.
- Carried out day-day-day duties accurately and efficiently.
- Maintained energy and enthusiasm in fast-paced environment.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Developed and maintained courteous and effective working relationships.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Answered client queries and complaints to provide strong customer service
Emergency Medical Technician
Family Medical Transport
01.2021 - 03.2023
- Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
- Maintained accurate patient records and documentation of treatments to enable tracking history and safeguard information.
- Conducted equipment and vehicle checks to maintain continuous and safe operation.
- Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
- Controlled wounds and injuries en-route to hospitals, prepping patients for advanced treatments or maintaining conditions pre-arrival.
- Communicated with patients about pain, comfort, and needs during transportation and preliminary medical care.
- Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
- Evaluated patient histories to assess and prioritize levels of care.
- Triaged patients in emergency situations based on life-threatening needs and delegated tasks to better provide treatment to maximum patients at once.
- Administered emergency medication to patients, quickly responding to changes in conditions and medication reactions.
- Collaborated with medical professionals to communicate patient needs with accuracy and speed using hospital and medical codes.
Education
Jennie Moore Elementary
Mount Pleasant.SCDaniel Island School
Daniel Island,SCSome College (No Degree) - Emergency Medical Technology
Trident Technical College
Charleston, SCHigh School Diploma -
Hanahan High School
Hanahan, SC06.2018
Skills
- Special education
- Individual and group instruction
- Student safety
- Behavior management
- Professional development
- Skills development
- Inbound and Outbound Calling
- Key holder experience
- Administrative support
- Retail store support
- Staff education and training
- Recordkeeping strengths
- Medical Records Review
- Positive Reinforcement Strategies
- Managing Routines
- First Aid
- Cardiopulmonary Resuscitation (CPR)
- Indirect Patient Care
- Medical Data Acquisition
- Scene Assessments
Timeline
Kidney Transplant Program Specialist
Medical University Of South Carolina
02.2023 - Current
Communications Specialist
Medical University Of South Carolina
06.2022 - 02.2023
Emergency Medical Technician
Family Medical Transport
01.2021 - 03.2023
Jennie Moore Elementary
Daniel Island School
Some College (No Degree) - Emergency Medical Technology
Trident Technical College
High School Diploma -
Hanahan High School
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