Jaymon Drake
Omaha,NE
Summary
Proactive and meticulous Relief Assistant Manager with over a year of experience in the retail industry. Proficiencies in inventory control, sales, staff training and development. Customer-oriented team player with expertise generating optimal satisfaction levels while building profits and client generation.
Overview
6
6
years of professional experience
Work History
Server
IHOP
10.2024 - 11.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Sortation Associate
Amazon
05.2023 - 08.2024
- Supported warehouse operations with manual loading, unloading, and palletizing of packages.
- Moved pallets and packing material to designated vacant storage areas for operational safety.
- Maintained a safe work environment through proper handling of packages and equipment.
- Increased productivity by working collaboratively with team members to meet deadlines.
Order Filler
Oriental Trading Company
11.2022 - 04.2023
- Facilitated smooth operations during peak periods, effectively handling increased workload without compromising quality or timeliness of deliveries.
- Contributed to a safe working environment by adhering to strict safety protocols during all tasks.
- Implemented effective time management strategies, significantly increasing productivity within tight deadlines.
- Demonstrated adaptability and flexibility in response to changing demands or priorities, effectively navigating challenges while maintaining a high level of productivity.
- Improved order accuracy by meticulously reviewing and verifying customer information before processing.
- Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
Mail Handler Assistant
United States Postal Service, USPS
08.2022 - 11.2022
- Ensured timely dispatch of outgoing mail, preparing packages and envelopes with appropriate postage and labeling.
- Improved mail processing efficiency by sorting and organizing incoming mail according to specific routing codes.
- Reduced damage to parcels by carefully handling fragile items during sorting and transportation processes.
- Managed time-sensitive materials effectively, ensuring their prompt delivery within designated deadlines.
Relief Assistant Manager
QuikTrip
08.2021 - 03.2022
- Assisted in increasing store sales through effective merchandising and promotional strategies.
- Coordinated with vendors for timely deliveries, maintaining optimal stock levels at all times.
- Maintained high standards of store cleanliness and visual presentation, attracting more customers and increasing foot traffic.
- Ensured compliance with company policies, procedures, safety regulations within the store premises.
Clerk
QuikTrip
10.2020 - 08.2021
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
- Trained new clerks on company procedures and software tools effectively contributing to their integration into the team.06+
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
Crew Member
Wendy's
06.2018 - 08.2020
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Trained new team members on procedures, customer service, and sales techniques.
Education
High School Diploma -
Omaha Central High School
Omaha, NE05-2020
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
Cleanliness standards
Languages
English
Native or Bilingual
Timeline
Server
IHOP
10.2024 - 11.2024
Sortation Associate
Amazon
05.2023 - 08.2024
Order Filler
Oriental Trading Company
11.2022 - 04.2023
Mail Handler Assistant
United States Postal Service, USPS
08.2022 - 11.2022
Relief Assistant Manager
QuikTrip
08.2021 - 03.2022
Clerk
QuikTrip
10.2020 - 08.2021
Crew Member
Wendy's
06.2018 - 08.2020
High School Diploma -
Omaha Central High School