Demonstrates strong communication and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
4
4
years of professional experience
Work History
Patient Access Representative
Spartanburg Regional Healthcare System
10.2022 - Current
Ensured compliance with HIPAA regulations to maintain confidentiality of sensitive patient information during all interactions.
Staying calm under pressure and can successfully deal with difficult situations.
Provided excellent customer service through active listening skills and understanding patient needs.
Answered incoming calls and scheduled appointments.
Processed payments using cash and credit cards, maintaining accurate records of transactions.
Always provided excellent customer service to patients and medical staff.
Waitress
Cracker Barrell Old Country Store
06.2021 - 10.2022
Maintained clean and welcoming dining environment, ensuring a positive guest experience.
Kept server areas clean and stocked to increase efficiency while working tables.
Maintained whole menu knowledge to answer questions regarding all menu items.
Collected payment for food and drinks served,.
Proved successful working within a fast-paced environment.
Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Perioperative Technician
Spartanburg Regional Healthcare System
08.2021 - 07.2022
Prepared and inspected medical equipment and instruments.
Followed appropriate disinfecting procedures to sterilize medical equipment.
Cleaned and sterilized instruments, equipment and surfaces within the department.
Being responsible in transporting instruments and supplies to the operating room in a timely manner.