Jayna Saiz

• Coordinated and led Bingo, facilitated an additional day of gaming and offered Virtual Tours as a way to go and learn, from the safety of the facility, while still maintaining pandemic lockdown policies for both small and large groups.
• Kept track of allergies and dietary restrictions, verifying correct meals and snacks were given to residents.
• Planned and conducted community activities such as coordinating a monthly zoom meeting with Pomolita Middle School, having children read to our residents, while maintaining the safety of residents and facility.
• Resolved conflicts that arose between co-workers by addressing the situation. Using clear communication skills to provide clarity and resolve the situation. Active listening is a key component to any conflict resolution.
• Factored-in abilities, needs and interests of participants in development of events and programs.
• Provided clear instruction to activity and program participants to deliver fun and safety.
• Kept athletic and games equipment and facilities organized, sanitized and maintained.
• Supervised resident activities to address behavioral issues and promote fun, safety and inclusivity.
• Charted daily activities and observations of residents and their interactions with staff and other residents.
• Facilitated a Master Requisition Book for our food requisitions, maintaining and auditing regularly to create a better system of accountability.
• Pushed for a better calendering system of our activities and requisitions, now the relationship between activities and dietary has improved due to a new two month lead time on requisitions. Allowing both parties to serve the residents in a better capacity.

Took care of my parents, helping them adjust to new medical and physical challenges of aging.

• Tracked and recorded expenses and reconciled accounts to maintain accurate, current and compliant financial records.
• Coordinated, scheduled and arranged meeting and travel calendars, including business and social events.
• Enhanced collaboration between team members by preparing meeting materials and taking clear notes to distribute to stakeholders.

• Computerized recordkeeping systems, initiating and maintaining financial accurate and current tracking in Peachtree and QuickBooks.
• Strengthened financial operations by conducting bank reconciliations and financial reporting.
• Streamlined bookkeeping procedures to increase efficiency and productivity.
• Created plans with our CPA to remedy financial discrepancies and reconcile issues with carry over tax records.
• Managed complex problem-solving for upper management in order to complete projects on-time and within budget.
• Maintained account accuracy by reviewing and reconciling checks monthly.
• Tracked financial progress by creating quarterly and yearly balance sheets.
• Assessed data and information to verify entry, calculation and billing code accuracy.
• Developed monthly, quarterly and annual profit and loss statements and balance sheets.
• Maintained excellent financial standings by working closely with senior management to processes business transactions.
• Completed bi-weekly payroll for company employees, including calculating taxes, vacation and sick time.
• Accurately and quickly prepared and delivered financial statements, including bank statements, deposits and ledgers.
• Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.
• Reduced financial discrepancies, effectively reconciling bank accounts and organizing information into accounting software.
• Entered financial information and payments to guarantee accurate and on-time payments for employees and vendors.
• Performed accurate financial analysis and audits to mitigate financial risks.
• Created detailed expense reports and requests for capital expenditures.
• Managed and responded to all correspondence and inquiries from customers and vendors.
• Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.
• Recorded deposits into Peachtree and Quickbooks, reconciled monthly bank accounts and tracked all expenses.
• Stayed on top of applicable federal and state requirements to minimize legal and financial risks.
• Complied with all established policies and performed bank reconciliations, accounts payable/receivable, invoicing, billing, collections, monthly balance records, vendor payments and profit and loss statements for clients.
• Assisted day staff by completing daily computer backups, virus checks and program updates.
• Worked closely with bankers to prepare tax paperwork for proper reporting with accuracy and speed.
• Utilized Timeslips to analyze, store and record attorney time and expense information for each clients case .
• Verified and submitted timekeeping information for accurate and efficient payroll processing.
• Updated training processes by reviewing existing documentation, leveraging feedback from associates, and working with legal and compliance teams.
• Followed programs closely to assess effectiveness and make proactive changes to meet changing demands.
• Directed and controlled various benefit programs, including 401K, medical, dental and vision packages.
• Created and implemented forward-thinking initiatives to improve employee engagement.
• Liaised between multiple business divisions to improve communications.
• Served as representative in various civic and community functions to further enhance company image and develop additional business.
• Utilized ADP system to convert all payroll and benefit programs.
• Initiated and maintained Workers Compensation cases for tracking, reporting and legal mechanics.
• Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.

• Supported logistics for programs, meetings and events, including room reservations, agenda preparation and calendar maintenance.
• Reported on daily office activities to help managers stay on top of dynamic conditions and make proactive decisions.
• Prepared meeting minutes and edited subcontractor proposals, project punch list, transmittals and memorandums for organizational support.
• Delivered clerical support by efficiently handling wide range of routine and special requirements.
• Tracked and recorded expenses and reconciled accounts to maintain accurate, current and compliant financial records.
• Worked with upper management to complete complex projects on tight budgets within specific timelines.
• Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.
• Assisted in training temporary employees for special projects, ensuring readiness, service quality and efficiency.
• Evaluated office documentation to check accuracy and complete missing pieces, avoiding delays and maximizing team productivity.
• Tracked incoming and outgoing files and materials and maintained accurate records for potential discrepancies.
• Followed up with staff and customers by phone and email regarding missing or needed information and compiled retrieved information into files.
• Adhered to all related company policies and government regulations regarding data oversight and confidentiality to promote overall information security.
• Monitored, verified and approved invoices and reviewed balances using financial software to assess balance sheet for variances.
• Eliminated discrepancies in finances by expertly documenting expenses, monitoring income, handling bank deposits and managing statements.
• Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.
• Supported operations by communicating with customers, filing documents and managing data.
• Verified accurate recordkeeping processes, effectively reducing financial inconsistencies.
• Compiled maintenance and repair requests for submission to senior management department and reached out to local contractors for bid proposals.
• Communicated with clients and tenants while offering strategic solutions to remedy problems.
• Introduced prospective tenants to types of units available and performed tours of premises.
• Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
• Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
• Minimized vacancy periods by collaborating with building owners to strategize improvements to marketing initiatives, business plans and tenant outreach programs.
• Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs and capital improvement projects.
• Discussed trading strategies with portfolio managers to highlight current market sentiment, price points of resistance and support and liquidity characteristics of positions.
• Generated over a million dollars in revenue by analyzing individual stock, sector and current market conditions.
• Assessed hourly market conditions to look for hedge and arbitrage opportunities.
• Promoted and managed six key accounts with up to fifty stocks each account through direct communication with clients and advising on stock opportunities and market trends.
• Analyzed financial data and made advisements to Herbert Hafif as to the findings of my research.
• Coordinated travel arrangements, including booking airfare, hotel and ground transportation.
• Responded to emails and other correspondence to facilitate communication and enhance business processes.
• Organized envelopes, postage and mail correspondence for staff and management, maintaining postage meter and coordinating with delivery and courier services.
• Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
• Maintained office supplies inventory by checking stock and ordering new supplies as needed.
• Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team efficiency.
• Provided clerical support to senior management by copying, faxing and filing documents, typing and taking dictation.
• Answered multi-line phone system and transferred callers to appropriate department or staff member.

• Solicited, negotiated, and booked new and repeat business through previous clients, local businesses and event management companies to maximize catering revenue and meet and exceed goals.
• Wrote engaging and creative press releases for each promotion.
• Managed creation of attention-grabbing, engaging and viral digital ads promoting Concert Under the Stars and the Hafif Family Foundation.
• Collected performance data on each promotion to better plan future events.
• Retained 100% of clients through changing atmospheres by quickly and professionally resolving customer issues.
• Obtained pricing deals, negotiated contracts and solidified beneficial agreements.
• Cultivated and managed relationships with community leaders, vendors, caterers and guests.
• Collaborated with entertainers and caterers to bring the most fantastic experience to our guests and non profit organizations.
• Analyzed third-party data and investigated new growth opportunities.
• Cultivated effective partnerships with non profits in the area to accommodate up to 2000 guests per night, efficiently seating, feeding, and entertaining, on a time schedule, on a budget, their guests without a single expense to the non profits.
• Prepared and gave presentations to clients and other project stakeholders.
• Coordinated travel arrangements, including booking airfare, hotel and ground transportation.
• Responded to emails and other correspondence to facilitate communication and enhance business processes.
• Organized envelopes, postage and mail correspondence for staff and management, maintaining postage meter and coordinating with delivery and courier services.
• Maintained office supplies inventory by checking stock and ordering new supplies as needed.
• Produced accurate office files, updated spreadsheets and crafted presentations to support non profit groups and boost team efficiency.
• Built and updated Excel tracking spreadsheets for customer data tracking of tickets sold by each non profit group.
• Wrote and proofread error-free letters, memoranda and other business correspondence.
• Answered multi-line phone system and transferred callers to appropriate department or staff member.
• Maintained all financial record keeping for concert season.
• Managed project deadlines and monitored milestones through completion stage.
• Took dictation, typed and proofread speeches for the concerts.
• Maintained parking, security, maintenance and additional staff for concert events.
• Supported operations by communicating with customers, filing documents and managing data.
• Assessed data and information to verify entry, calculation and billing code accuracy.
• Verified accurate recordkeeping processes, effectively reducing financial inconsistencies.
• Procured and maintained active relationships with organizations and local schools to generate volunteers for events.