- Singing Karaoke
- Creating Podcasts
- Hosting a Supper Club
- Writing RPG game scripts
Jayna Saiz
Vancouver,WA
Summary
Dynamic administrative professional and leader with 18+ years of experience playing key role in attaining daily objectives and long-term goals across diverse office platforms.
Professional with proven experience supporting high-level executives. Skilled in managing schedules, coordinating meetings, and handling confidential information. Strong focus on team collaboration and achieving results. Reliable and adaptable, with expertise in communication, organization, and multitasking.
Professional administrative expert prepared to excel in executive support roles. Skilled in managing calendars, organizing meetings, and ensuring seamless office operations. Reliable team player with focus on achieving results and adapting to dynamic work environments. Proficient in communication, problem-solving, and maintaining confidentiality.
Overview
19
19
years of professional experience
Work History
Executive Administrative Assistant/Publicity and Outreach Coordinator
Miners Colfax Medical Center
03.2023 - 09.2024
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
- Drafted correspondence and other documents for CEO and department heads in company's voice.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Surpassed team goals by partnering with colleagues to implement best practices and protocols.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Facilitated timely delivery of special projects to meet organizational and departmental objectives.
- Transcribed and organized information to assist in preparing speeches and presentations.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies.
- Maintained Publicity and Public Affairs for the hospital. Preparing Public Radio shows, information campaigns for the public and county about the hospital, and public speaking to various groups in the community.
Activity Director
Miners Colfax Medical Center
11.2021 - 03.2022
- Designed wide variety of activities to stimulate interest, involvement, and engagement of patients.
- Networked with community organizations and leaders for volunteer opportunities and cooperative engagements.
- Supervised Activities Assistant and conducted performance evaluations.
- Worked with nursing team to identify and document changes in patient mental acuity and physical abilities.
- Created and delivered recreational programs for small and large groups of residents.
- Assisted with safety and emergency planning to secure patient safety while at facility and prevent injury.
- Trained and provided information to new volunteers to contribute to activities and programs in constructive ways.
- Maintained activity records and reports to evaluate program success and identify areas for improvement.
- Provided safe transportation to facilitate residents attending activities and events outside of facility.
- Planned resident outings and special events to mark holidays and celebrate special occasions.
- Created and maintained detailed reports of daily, weekly and monthly operations.
- Organized and oversaw special events such as birthday parties, tournaments and team-building activities.
- Partnered across departments to run smooth, professional events and activities.
Ward Clerk/Nursing Assistant
Miners Colfax Medical Center
08.2021 - 11.2021
- Documented care actions by completing records and logs in medical software system.
- Engaged in housekeeping tasks by replacing linens and cleaning and sanitizing patient rooms.
- Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
- Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
- Upheld infection control and prevention policies across different patient-facing areas.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Documented patient information and care activities in electronic health record.
- Supported needs of 25+ residents under long-term care.
- Facilitated personal hygiene management, feeding and ambulation.
Activities Recreation Worker
Miners Colfax Medical Center
01.2021 - 08.2021
- Provided clear instruction to activity and program participants to deliver fun and maintain safety.
- Collaborated with other recreation staff in developing new recreational activities.
- Kept track of allergies and dietary restrictions, verifying correct meals and snacks were given to residents.
- Factored-in abilities, needs and interests of participants in development of events and programs.
- Planned weekly activities schedule for assigned group and facilitated smooth transitions for on-time arrival.
- Ordered and maintained all recreational equipment.
- Resolved conflicts that arose between patients by listening to complaints and finding appropriate solutions.
- Transported and escorted program participants to and from activities and on field trips.
- Prepared reports for management regarding status and progress of recreational activities.
- Liaised with community organizations to promote recreational activities.
Domestic Operations Coordinator
Marian Evans
02.2019 - 07.2020
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
- Assisted patients with self-administered medications.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Transported clients to and from medical appointments with safety and efficiency.
Bookkeeping Administrative Assistant
Diamond B Ranch
02.2019 - 07.2020
- Prepared and mailed account statements to vendors and kept meticulous correspondence documentation.
- Maintained inventory of office supplies and placed orders.
- Validated and recorded invoices and resolved discrepancies with vendors.
- Managed invoices, payments and deposits, maintaining accurate expenditure records.
- Implemented orderly, organized filing systems for easy record retrieval.
- Updated financial records using various software programs for current, accurate accounts.
- Presented monthly, quarterly and annual statements to support financial planning.
- Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
- Maintained account accuracy by reviewing and reconciling checks monthly.
Accounts Administrator
Law Offices Of Herbert Hafif
10.2005 - 02.2019
- Set up new business accounts on internal systems and processed corporate actions and other adjustments.
- Monitored daily tracking of open opportunities and compliance items.
- Reviewed incoming compliance items for conformity with governing documents.
- Invested, liquidated and disbursed funds at direction of Account Manager.
- Maintained account accuracy by reviewing and reconciling checks monthly.
- Streamlined bookkeeping procedures to increase efficiency and productivity.
- Developed monthly, quarterly and annual profit and loss statements and balance sheets.
- Handled day-to-day accounting processes to drive financial accuracy.
- Supported management by processing invoices and documents with consistent on-time delivery.
- Reconciled company bank, credit card and line of credit accounts, investigating and resolving discrepancies to keep accounts audit-ready.
- Tracked financial progress by creating quarterly and yearly balance sheets.
- Reduced financial discrepancies, effectively reconciling bank accounts and organizing information into accounting software.
Office Administrator
Claremont Professional Building
10.2005 - 02.2019
- Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.
- Interacted with customers by phone, email, or in-person to provide information.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Managed and properly accounted for petty cash issued to facilitate general office activities.
- Edited documents to improve accuracy of language, flow, and readability.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Assisted in preparation and processing of payroll to facilitate prompt staff payments.
- Scheduled conference rooms, prepared agendas, and maintained calendars to prepare for meetings and events.
- Facilitated office productivity, coordinating personnel schedules, quality assurance and procedural improvements.
- Organized, facilitated and participated in community service efforts.
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Developed detailed plans based on broad guidance and direction.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Concert Administrator
Hafif Family Foundation
10.2005 - 07.2018
- Entered and maintained departmental records in company database.
- Computerized office activities, maintained customer communications, and tracked records through delivery.
- Collected, validated, and distributed information to employees.
- Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
- Networked with industry professionals to exchange best practice knowledge and stay abreast of latest developments.
- Utilized local demographics, trends and forums to create buzz and optimize growth.
- Established online presence on social media platforms and other mediums to elicit customer engagement.
- Used knowledge of area, local events, trends and other market research to capture attention and generate event attendance.
- Engaged social media influencers to collaborate on partnerships.
- Greeted event participants and provided engaging experience.
- Managed and filed contracts, invoices and other documents associated with talent.
- Promoted friendly collaboration between talent and production teams for efficient project completion.
- Implemented and developed marketing plans to promote clients and increase visibility.
- Managed event logistics and operations.
- Performed event coordination for larger parties and gatherings.
- Coordinated schedules and timelines for events.
- Managed administrative logistics of events planning, event booking, and event promotions.
- Brainstormed and implemented creative event concepts and themes.
- Designed and implemented efforts to publicize events and promote sponsorships.
- Utilized internal databases to prepare and distribute guest lists, electronic invitations and registration processes.
- Arranged availability of audio-visual equipment, transportation and displays for various types of events.
- Hired, trained and supervised volunteers and support staff required for events.
- Communicated with catering, lighting and sound companies to obtain price quotes.
- Reviewed event bills to confirm accuracy and approve payment.
- Coordinated florists, photographers, and musicians for events.
- Inspected event facilities to confirm conformance to customer requirements.
- Developed post-event reports to determine effectiveness of each event.
Education
High School Diploma -
Hemet High School
Hemet, CAAssociate of Arts - Sociology
Citrus College
Glendora, CACertification - Bus And Office Vehicle Driving
Defensive Driving Certification
Certification - Basic Life Support
American Heart Association
Activities Director Certification - Activities
New Mexico Health Care Association
Bachelor of Science - Business Administration And Management
Western Governors University
Salt Lake City, UTSkills
- AI
- Master calender management
- Travel coordination
- Documentation and reporting
- Filing and data archiving
- Project Management
- Strategic planning
- Project planning
- Administrative support
- Resourceful
- Office management
- Extensive vocabulary
- Proofreading
- Multi-line phone proficiency
- Business writing
- Advanced MS Office Suite
- Public Speaking
- Calendar management
- Document management
- Record keeping
- Project coordination
- Correspondence drafting
- Office supply management
References:
Name: Hank Horner Phone:575-447-0718
Name: Dr. Barry Singleton Phone:970-201-8029
Name: Lee Sisneros Phone: 719-659-0048
Name: Roxie Shirley Phone: 918-671-0535
Name: Anna Weybrew Phone: 505-238-7283
Name: Pam Krizan Phone: 505-205-7691
Name: Sarah Zmich Phone: 505-504-1580
Name: Bo Beames Phone: 605-430-9692
Name: Vernon Edwards Phone: 575-303-3728
Name: John Romero Phone: 575-643-6840
Interests
Timeline
Executive Administrative Assistant/Publicity and Outreach Coordinator
Miners Colfax Medical Center
03.2023 - 09.2024
Activity Director
Miners Colfax Medical Center
11.2021 - 03.2022
Ward Clerk/Nursing Assistant
Miners Colfax Medical Center
08.2021 - 11.2021
Activities Recreation Worker
Miners Colfax Medical Center
01.2021 - 08.2021
Domestic Operations Coordinator
Marian Evans
02.2019 - 07.2020
Bookkeeping Administrative Assistant
Diamond B Ranch
02.2019 - 07.2020
Accounts Administrator
Law Offices Of Herbert Hafif
10.2005 - 02.2019
Office Administrator
Claremont Professional Building
10.2005 - 02.2019
Concert Administrator
Hafif Family Foundation
10.2005 - 07.2018
Associate of Arts - Sociology
Citrus College
Certification - Bus And Office Vehicle Driving
Defensive Driving Certification
Activities Director Certification - Activities
New Mexico Health Care Association
Bachelor of Science - Business Administration And Management
Western Governors University
High School Diploma -
Hemet High School
Certification - Basic Life Support
American Heart Association
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