Jaynalee Martinez
Bronx,NY
Summary
Self-motivated team member seeking a position in a company where I can sharpen my skills, expand my knowledge, and leverage my learnings. To get an opportunity where I can make the best of my potential and contribute to the organization's growth. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
Home Health Aide
Global Home Care
05.2023 - 10.2023
- Communicated patiently with patients and assisted medical staff as needed.
- Recorded detailed patient vitals and weekly progress.
- Administered medications per state regulations.
- Helped with daily activities, light housekeeping, and transportation to medical appointments.
Customer Service/Sales
Macy's
09.2022 - 01.2023
- Deliver exceptional customer experiences.
- Guide customers through online purchases, address inquiries and order issues.
- Ensure high customer satisfaction through sales and service excellence.
- Actively welcome and engage store customers.
- Assess needs and provide product information and assistance.
Success Coach
EOP Administrative (Remote)
09.2022 - 01.2023
- Recorded student progress and supported enrollment.
- Provided Academic and Student Support Services information.
- Responded promptly to 30 daily emails and scheduled calls regarding student concerns.
Sales/ Production
Edible Arrangements
12.2021 - 08.2022
- Provided excellent customer service and ensured satisfaction.
- Prepared fruits, arranged merchandise displays.
- Assisted customers with orders and payments.
- Cleaned and sanitized work areas and equipment.
- Recorded food and storage area temperatures.
Home Health Aide
Global Home Care
04.2021 - 08.2021
- Communicated patiently with patients and performed supportive duties as requested.
- Maintained detailed records of patient vitals and weekly progress.
- Assisted with medications under state regulations.
- Helped with daily activities, including light housekeeping, and provided transportation to medical appointments.
Education
Health Science -
Stoy Brook University
Stony Brook, NY05-2025
Skills
- Customer service and strong interpersonal skills
- Retail store management
- Highly organized
- Immensely Adaptable
- Takes initiative
- Reliable and self-directed
- Technologically savvy
- Bilingual: English and Spanish
Languages
- Bilingual, Fluent in English
- And Spanish
Timeline
Home Health Aide
Global Home Care
05.2023 - 10.2023
Customer Service/Sales
Macy's
09.2022 - 01.2023
Success Coach
EOP Administrative (Remote)
09.2022 - 01.2023
Sales/ Production
Edible Arrangements
12.2021 - 08.2022
Home Health Aide
Global Home Care
04.2021 - 08.2021
Health Science -
Stoy Brook University
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