Jayne Blanton
Bon Aqua,TN
Summary
Developed customer service and administrative skills in healthcare setting, seeking to transition into new field. Proven ability to manage patient interactions and streamline office operations. Excels in environments requiring attention to detail and effective communication.
Overview
2
2
years of professional experience
Work History
Patient Service Representative
Cardiovascular Surgery Associates
09.2024 - Current
- Improved scheduling efficiency by processing patient appointments for surgical consultations.
- Ensured accurate insurance verification and explained coverage options to patients.
- Facilitated clear communication between medical staff and patients for timely responses.
- Maintained precise electronic health records, enhancing patient data accuracy.
- Collaborated with clinical teams to develop care plans, improving patient outcomes.
- Streamlined office operations by managing multi-line phone systems and directing calls.
Receptionist Administrator
Walker Chiropractic Center
10.2023 - 09.2024
- Enhanced patient experience by managing front desk operations effectively.
- Optimized appointment scheduling, increasing patient flow and reducing wait times.
- Streamlined patient intake, ensuring accurate records and confidentiality maintained.
- Facilitated communication between patients and providers, improving overall service satisfaction.
- Built strong patient relationships, leading to increased trust and satisfaction levels.
Education
High School Diploma -
Carrollton High School
Carrollton, OH05-2023
Skills
- Customer service
- HIPAA compliance
- Insurance verification
- Multitasking and organization
- Punctual and hardworking
- Patient intake
- Payment collection
- Medical terminology
- Patient greeting
Timeline
Patient Service Representative
Cardiovascular Surgery Associates
09.2024 - Current
Receptionist Administrator
Walker Chiropractic Center
10.2023 - 09.2024
High School Diploma -
Carrollton High School