Jayne Boccella-Perras
Philadelphia,PA
Summary
Self-motivated Operations Coordinator/Assistant brings proven leadership, organizational and customer relations skills. Independently solves problems and keeps teams on task to handle diverse business requirements. History retaining clients and talented staff.
Overview
7
7
years of professional experience
Work History
Event Manager
12th St. Catering
03.2022 - Current
- Streamlined event planning processes by implementing efficient project management strategies.
- Increased client satisfaction by consistently delivering well-executed events within budget constraints.
- Implemented innovative event themes and designs to create memorable experiences for attendees.
- Oversaw logistics for multi-day events, including accommodations, transportation, and scheduling.
Visual Designer Assistant
Terrain
08.2021 - 03.2022
- Collaborated with developers to ensure seamless implementation of visual design elements, resulting in a cohesive final product.
- Increased efficiency by implementing new processes and providing administrative support to management.
- Boosted customer satisfaction by promptly addressing inquiries and resolving issues professionally.
Nursery Sales
Laurel Hill Gardens
03.2020 - 12.2021
- Increased team productivity by implementing streamlined processes and effective communication strategies.
- Handled phone orders for custom planters, and flower arrangements, and created visual displays
- Assisted clients in choosing suitable plants for their gardening needs, resulting in increased sales.
- Created sales reports for management staff, using data from reports to create sales forecasts.
Executive Administrative Assistant
Philly FoodWorks
06.2017 - 12.2020
- Scheduled appointments promptly, ensuring optimal use of executive time while minimizing conflicts or cancellations.
- Increased productivity with the implementation of digital tools for document management and collaboration.
- Streamlined office operations by implementing efficient filing systems and managing executive calendars.
- Reviewed incoming communications for urgency or importance; prioritized correspondence accordingly for executive review or action.
Education
B.S. in Horticulture -
Temple University
Philadelphia, PA05.2016
Skills
- Operations Management
- Cross-Functional Teams Leadership
- Up-selling Abilities
- Customer Service
Timeline
Event Manager
12th St. Catering
03.2022 - Current
Visual Designer Assistant
Terrain
08.2021 - 03.2022
Nursery Sales
Laurel Hill Gardens
03.2020 - 12.2021
Executive Administrative Assistant
Philly FoodWorks
06.2017 - 12.2020
B.S. in Horticulture -
Temple University
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