Results-oriented professional with a strong background in managing daily operations and procurement processes. Committed to ensuring compliance and enhancing customer satisfaction through strategic analysis of feedback and continuous service improvements.
Overview
8
8
years of professional experience
Work History
General Manager
Five O Fore Golf and Entertainment
New Orleans
03.2025 - Current
Collaborated with vendors to negotiate contracts and manage procurement processes.
Managed daily operations of entertainment facility and golf course.
Oversaw staff training programs to improve service quality and efficiency.
Ensured compliance with safety regulations and company policies across the venue.
Analyzed customer feedback to identify areas for service improvement and innovation.
Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
Created schedules and monitored payroll to remain within budget.
Identified areas of improvement in current business practices and collaborated with other departments to develop action plans for implementation.
Purchasing Manager
Stephenson Wholesale
Sapulpa
12.2023 - 03.2025
Managed supplier relationships to ensure timely delivery of products.
Evaluated purchase orders for accuracy and compliance with company policies.
Coordinated inventory levels to meet demand and avoid stockouts.
Resolved issues with suppliers to maintain strong partnerships and service quality.
Trained new staff on purchasing procedures and software systems used in operations.
Reviewed purchase orders and ensured accuracy of information, such as pricing, payment terms and delivery dates.
Negotiated contracts with vendors to secure the best possible prices for goods and services.
Developed and maintained relationships with suppliers to ensure timely delivery of products.
Special Events Manager
GolfSuites / Flying Tee
Jenks
08.2017 - 12.2023
Developed event timelines to keep projects on track and organized.
Collaborated with marketing teams to promote events through social media and advertisements.
Oversaw on-site event setup and breakdown to maintain operational efficiency.
Trained staff on customer service protocols for enhanced guest experiences during events.
Assisted in budget management for events, tracking expenses and optimizing resources.
Assessed event success and identified improvement areas through client feedback.
Responded promptly to inquiries from potential clients regarding availability dates and pricing information.
Maintained contact lists of key stakeholders involved in each event including vendors, attendees and sponsors.
Drove growth in event management business by continuously researching and implementing improved strategies to exceed client expectations.