Jayne Heim
Schwenksville,PA
Summary
Accomplished Practice Manager with a proven track record at Clinical Gastrointestinal Associates, enhancing operational efficiency and team performance through expert workflow and staff management. Skilled in addressing patient concerns with empathy, significantly improving satisfaction. Specializes in policy implementation and supplies ordering, driving seamless practice operations.
Overview
36
36
years of professional experience
Work History
Practice Manager
Clinical Gastrointestinal Associates
1996.10 - 2021.03
- Addressed patient concerns promptly and professionally, demonstrating empathy and excellent problem-solving skills.
- Managed daily practice operations to optimize appointment scheduling, patient records management and billing functions.
- Ordered all office supplies and kept check on inventory levels.
- Facilitated communication between staff members, fostering a collaborative work environment that improved overall team performance.
Teachers Aide
Adventureland Nursery & Preschool
1985.09 - 1992.06
- Assisted teachers with supervision and care of group of [Number] children.
- Supported student physical, mental, and social development using classroom games and activities.
- Assisted teachers with classroom management and document coordination to maintain positive learning environment.
- Supported student learning objectives through personalized and small group assistance.
Education
High School Diploma -
Haverford Senior High School
Havertown, PA06.1975
Skills
Schedule Management
Staff Management
Practice Management
Workflow Management
Policy Implementation
Policy and procedure development
Employee performance
Payroll Administration
New Hire Training
Supplies Ordering
Timeline
Practice Manager
Clinical Gastrointestinal Associates
1996.10 - 2021.03
Teachers Aide
Adventureland Nursery & Preschool
1985.09 - 1992.06
High School Diploma -
Haverford Senior High School
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