Astute Call Center professional offering polished communication skills. Brings excellent organizational skills and talent for overcoming customer objections. Self-motivated and true team player.
Review and update insurance information.
Review and accept payments and account balances set up payment plans
Listen to concerns patients may have over billing, insurance payments and charges.
Then take the steps to help address these concerns.
I am trained to take clinic, anesthesia and virtual care calls.
converted incoming calls into booked service appointments with various service companies
Assisted customers with use and care of new appliance
Assisted customers with warranty parts replacement
Kept customer and system account information accurate and current support timely resolutions
for all concerns
Reviewed customer data to asses current issues and determine eligibility for potential solution
Greeted customers and assisted them with automotive service needs
Coordinated repairs with service technicians to carry out customer requests
Greeted customers and assisted them with the automotive service needs
Coordinated repairs with service technicians to carry out customer requests
Greeted customers and assisted them with there automotive service needs
coordinated repairs with service technicians to carry out service needs including tire and battery needs