Summary
Overview
Work History
Education
Skills
Certification
Timeline
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JAYNE RISACHER

Howell,Michigan

Summary

Senior Credit Supervisor with a track record of consistently achieving goals and delivering results in the financial industry. High energy and self-motivated leader with a continuous focus on teamwork and customer service.

Overview

25
25
years of professional experience
1
1
Certification

Work History

Title Administrative Assistant

Pfeffer, Hanniford & Palka, CPA’s, PC
08.2023 - Current

* Manage client portfolios, ensuring accuracy and timely updates across multiple accounts.
* Perform bank reconciliations and account closeouts with attention to compliance and accuracy.
* Assist with preparation of tax-related documents, including 1099s, 8879s, and client organizers.
* Review and support the preparation of personal tax returns to maintain quality and compliance.
* Receive ongoing training in QuickBooks, actively developing skills to enhance firm efficiency.
* Support daily office operations by coordinating workflow, maintaining organized client records, and ensuring adherence to operational processes.
* Collaborate with accountants and partners to streamline processes and improve overall efficiency.
* Respond to client inquiries promptly and professionally, delivering a high standard of customer service.
* Maintain confidentiality of sensitive financial information in line with firm policies and industry standards.
* Multitask effectively across numerous projects and deadlines, ensuring accuracy and efficiency.

Self-Employed Professional Organizer

Refresh Your Space, LLC
03.2021 - Current
  • Manage day-to-day operations
  • Create a clean and organized space to provide functional environments and systems for clients
  • Assess the space thoroughly to improve efficiency
  • Rearrange existing items in a more structured way; transform spaces for practicality and usability
  • Enhance the interior design to create areas with a sense of balance and lasting appeal
  • Prep homes prior to listing by cleaning, redecorating, and rearranging to showcase spaces in the best way
  • Share advice and tips on how to maintain operative organization once complete
  • Top Skills used: Detail-Oriented, Planning, Organization Skills, Creativity, Problem Solving

Licensed Real Estate Agent

Keller Williams Realty, Inc.
08.2002 - Current
  • Successful Real Estate Agent experienced in residential sales across several counties
  • Prepare documents and legal paperwork for clients such as representation contracts, purchase agreements, closing statements, and property leases
  • Expert in planning and integrating new customer prospecting campaigns
  • Promote sales of properties through marketing objectives such as advertisements, open houses, and participation in multiple listing services
  • Negotiate sales on behalf of seller or buyer for the desired price under the best terms
  • Determine client’s needs and financial abilities to propose suitable solutions
  • Perform comparative market analysis to estimate property value
  • Arrange and oversee inspections
  • Advise clients on market conditions, prices, mortgages, legal requirements, and related matters
  • Top Skills used: Negotiation, Customer Service, Federal and Local Real Estate Laws, Local Property Market Experience, Networking, Marketing

Credit Supervisor

Skyjack Financial Services, Inc. (SFS)
04.2011 - 04.2020
  • Key role in a 5-person team that established SFS as the captive finance subsidiary of Skyjack, Inc.
  • Facilitated credit underwriting leading to approvals for more than $80MM in new business
  • Played a critical leadership role in the transition of all new business to 3rd Party Financier DeLage Landen (DLL)
  • Placed more than $114MM in USA and $10MM in Canadian new business applications with DLL; achieved 93% approval rate in 2018 and 2019
  • Lead liaison between Skyjack field team and DLL; “subject matter expert” for the field; educated team on credit approval requirements and customer interactions
  • Trained and supervised clerical staff in processing trade term and internal finance business including being the interface between DLL and Skyjack to facilitate long-term finance business processes
  • Launched a Watch List report to monitor high-profile customer accounts for executive management
  • Chaired weekly Watch List calls to hold field team accountable for updates and actions
  • Oversaw all customer order requests and released orders for shipment, ensuring trade and finance credit approvals are within established credit limits and increasing limits when required
  • Managed SFS loan portfolio ($300MM) with less than .05% dollars delinquency and .0003% write-offs
  • Coordinated and participated in preparation of multiple portfolio sales of existing exposure in total of $146MM
  • Top Skills used: Leadership, Accuracy, Time Management, Communication, Strategic Partnerships

Syndication Analyst

Equipment Leasing Specialists, Inc. (Acquired by Skyjack, Inc.)
08.2000 - 04.2011
  • Member of a small team of high-performing equipment lease brokers
  • Equipment leasing for commercial businesses including medical, industrial, office, computer, and hospitality
  • Resolved customer issues quickly and efficiently to ensure overall satisfaction
  • Entered customer credit applications and analyzed business and personal credit reports
  • Collected customer financial information and accelerated credit packages with credit write-ups and recommendations to lenders for credit decision
  • Negotiated with funding sources for best rates, terms and conditions
  • Finalized requests for bank and trade references
  • Executed end-of-lease option letters for customers prior to lease expiration
  • Top Skills used: Computer Proficient, Trustworthy, Customer Satisfaction, Collaborative, Data Analysis

Education

High School Diploma - undefined

Hartland High School
Hartland, MI
01.1981

Skills

  • Continuous drive for results
  • Works effectively with others to meet goals and satisfy multiple objectives
  • Generates creative solutions and new ideas that add value
  • Anticipates long term challenges and trends
  • Identifies ways to streamline and improve efficiency of work
  • Prioritizes goals while considering both strategy and productivity

Certification

  • Michigan Real Estate Salesperson License
  • Keller Williams Realty, Inc.
  • Issued August 2002

Timeline

Title Administrative Assistant

Pfeffer, Hanniford & Palka, CPA’s, PC
08.2023 - Current

Self-Employed Professional Organizer

Refresh Your Space, LLC
03.2021 - Current

Credit Supervisor

Skyjack Financial Services, Inc. (SFS)
04.2011 - 04.2020

Licensed Real Estate Agent

Keller Williams Realty, Inc.
08.2002 - Current

Syndication Analyst

Equipment Leasing Specialists, Inc. (Acquired by Skyjack, Inc.)
08.2000 - 04.2011

High School Diploma - undefined

Hartland High School