Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jayne Thornton

San Diego,CA

Summary

Certified Billing and Coding Specialist seeking an entry-level position where I can apply my knowledge of medical terminology, insurance processes, and ICD-10/CPT/HCPCS coding systems to ensure accurate billing and improve practice efficiency. Detail-oriented, organized, and ready to contribute to a healthcare team.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Customer Service / Executive Support

Kannaway
San Diego, USA
01.2017 - 01.2022
  • Entered information into client database
  • Supported customer service with customer conflict resolution
  • Processed orders and posted payments

Concierge / Front Desk Associate

L’Auberge Del Mar
Del Mar, USA
01.2007 - 01.2017
  • Used hotel software to enter client information and process payments
  • Answered guest inquiries and made room bookings

Education

Medical Billing and Coding Certificate -

Purdue Global University
06.2025

National Society of Collegiate Scholars
03-2025

Phi Theta Kappa Honor Society
02-2025

Medical Transcription Certificate -

Brightwood College
05.1996

Skills

  • ICD-10, CPT, and HCPCS coding
  • Organizational skills
  • Work prioritization
  • Initiative and judgment
  • Written and verbal communication
  • Effective communication
  • Quick learning and application
  • Client database knowledge

Certification

  • Medical Billing and Coding Certificate, Purdue Global University, 06/25
  • Medical Transcription Certificate, Brightwood College, 05/96

Timeline

Customer Service / Executive Support

Kannaway
01.2017 - 01.2022

Concierge / Front Desk Associate

L’Auberge Del Mar
01.2007 - 01.2017

Medical Billing and Coding Certificate -

Purdue Global University

National Society of Collegiate Scholars

Phi Theta Kappa Honor Society

Medical Transcription Certificate -

Brightwood College

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