Jayneann Hinek
Bishop,CA
Summary
I have been in the field since 1987. I started out with my own In Home Care Business. My goal was to keep people home as long as possible.
I love taking care of the elderly and wanted to further my career in nursing. I went to school and received my degree in LVN. I have many years of knowledge in this field.
My main interest is to teach the nursing assistants to become Certified Nursing Assistant. The goal is to teach compassion and understanding of your residents.
Overview
30
30
years of professional experience
Work History
Director of Staff Development
Bishop Care Center
Bishop, CA
10.2021 - Current
- Developed and delivered new hire training programs and continuous professional development.
- Created and managed continuous improvement classes and training programs targeted to new employees.
- Performed reviews of employee work performance to check for areas in need of additional training.
- Monitored employee performance to look for areas in need of improvement.
- Conducted orientation sessions and organized on-the-job training for new hires.
- Collaborated with department supervisors to identify talented employees and plan out paths for development and promotion.
- Maintained employee records for Current Licensure, Current CPR cards and [CEU courses] information.
- Worked with managers to identify internal talent and plan development pathways.
- Trained new hires to perform cross-training exercises with experienced workers.
- Communicated all learning and performance objectives, schedules and training assessments to upper management.
- Led daily, weekly and monthly coaching, counseling and feedback sessions.
- Alternated training methods to diversify instruction, strengthen learning opportunities and enhance program success.
- Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for new employees.
- Managed new employee orientation training process for more employees each year.
- Implemented new learning strategies depending upon employees' skill levels.
- Delivered new employee onboarding and training sessions via videos and processing paper work.
- Researched and obtained relevant course materials to achieve training objectives.
Substance Abuse Navigator
Mammoth Hospital
Mammoth Lakes, CA
09.2020 - 10.2021
- Supported and assessed clients struggling with addiction or relationship issues and devised strategies based on client needs.
- Developed individual treatment goals based on history and diagnosis.
- Provided counseling and support to clients with drug and alcohol abuse issues.
- Led supportive group discussions and education sessions with alcohol and drug users and families.
- Completed required documentation for continued therapy coverage by insurance companies to meet deadlines.
- Provided comprehensive case management services, created treatment plans and connected clients and families to appropriate resources.
- Displayed sensitivity to cultural and linguistic needs of clients and families served.
- Guided clients in effective therapeutic exercises integrated from Cognitive Behavior Therapy and Dialectical Behavior Therapy (DBT).
- Directed family-centered, strengths-based, culturally competent and individualized intakes and assessments.
- Collaborated with counselors, physicians and nurses to plan or coordinate treatment, drawing on social work experience and patient needs.
- Developed and implemented treatment plans and modified according to presentation.
- Interviewed clients, reviewed records and conducted assessments to evaluate mental or physical condition of clients or patients.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
Director of Staff Development
501 Locust St
Lone Pine, CA
02.2017 - 09.2020
- Developed and delivered new hire training programs and continuous professional development.
- Created and managed continuous improvement classes and training programs targeted to new employees.
- Performed reviews of employee work performance to check for areas in need of additional training.
- Monitored employee performance to look for areas in need of improvement.
- Maintained employee records for current licensure, CPR card is current and back ground information information.
- Collaborated with department supervisors to identify talented employees and plan out paths for development and promotion.
- Worked with managers to identify internal talent and plan development pathways.
- Conducted orientation sessions and organized on-the-job training for new hires.
- Trained new hires to perform cross-training exercises with experienced workers.
- Communicated all learning and performance objectives, schedules and training assessments to upper management.
- Led daily, weekly and monthly coaching, counseling and feedback sessions.
- Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
- Alternated training methods to diversify instruction, strengthen learning opportunities and enhance program success.
- Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training fo new employees.
- Trained staff during demonstrations, meetings, conferences and workshops.
- Managed new employee orientation training process for more than numerous employees each year.
- Managed new employee orientation training process for more than [Number] employees each year.
- Reviewed and edited all training materials for accuracy and company policy compliance.
- Implemented new learning strategies depending upon employees' skill levels.
- Directed training programs and development paths for managers and supervisors.
- Assessed skill gaps for employees in Nursing department and developed training courses to meet identified needs.
- Delivered new employee onboarding and training sessions via videos and paperwork.
- Managed all exempt employee coaching, training and performance improvement actions.
- Researched and obtained relevant course materials to achieve training objectives.
- Developed and implemented updating training programs for numerous employees.
Director of Staff Development
Bishop Care Center
Bishop, CA
05.2009 - 09.2019
- Developed and delivered new hire training programs and continuous professional development.
- Created and managed continuous improvement classes and training programs targeted to new employees.
- Performed reviews of employee work performance to check for areas in need of additional training.
- Monitored employee performance to look for areas in need of improvement.
- Maintained employee records for current licensure, CPR and CEU's for staff information.
- Collaborated with department supervisors to identify talented employees and plan out paths for development and promotion.
- Helped develop successful recruitment and hiring plans.
- Worked with managers to identify internal talent and plan development pathways.
- Conducted orientation sessions and organized on-the-job training for new hires.
- Trained new hires to perform cross-training exercises with experienced workers.
- Communicated all learning and performance objectives, schedules and training assessments to upper management.
- Led daily, weekly and monthly coaching, counseling and feedback sessions.
- Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
- Alternated training methods to diversify instruction, strengthen learning opportunities and enhance program success.
- Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for numerous new employees.
- Trained staff during demonstrations, meetings, conferences and workshops.
- Managed new employee orientation training process for more numerous employees each year.
- Coordinated ongoing technical training and personal development classes for staff members.
- Implemented new learning strategies depending upon employees' skill levels.
- Drove departmental performance and achievement of service levels through focused team operational reviews, structured coaching and managing to enterprise targets.
- Delivered new employee onboarding and training sessions via videos and employee handbook.
- Directed field training to enhance participants' skills.
- Researched and obtained relevant course materials to achieve training objectives.
- Developed and implemented updating training programs for numerous employees.
Set up Person/Front Office Assistant
Airway Medical
Bishop , CA
02.1993 - 06.2007
- Directed phone inquiries, answered customer questions and scheduled appointments.
- Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
- Responded to inquiries from callers seeking information.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Processed payments and informed individuals of further financial responsibility to facilitate timely payments.
- Took more than numerous incoming calls per day, provided information and routed callers to correct personnel.
- Maintained transaction security by verifying payment cards against identification.
- Drafted professional memos, letters and marketing copy to support business objectives and growth.
- Maintained clean reception area to promote positive, professional environment for clients.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Followed detailed directions from management to complete daily paperwork and computer data entry.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Volunteered to help with special projects of varying degrees of complexity. Included setting up equipment at customers homes. Educated customers on use of equipment. Monthly visit to customers home to assess the equipment and nursing duties fo taking vitals.
Education
Associate of Arts - Vocational Nursing
Cerro Coso College
Bishop, CA05.2009
Skills
- Multimedia Visual Aids
- Training Budgets
- Educational Material Organization
- On-The-Job Training
- Training Program Assessment
- Performance Improvement
- Problem Resolution
- Federal Guidelines
- Training Program Modification
- Team Demonstrations
- Orientation Sessions
- Preparing Course Materials
- Nursing Assistance
- Effective Communication
- Role Playing
- Long-Term Care
- Caregiving Skills
- Influenza Vaccinations
- Staff Performance Assessments
- Maintaining Employee Records
- New Employee Processing
- Individual Trainings
- Bloodborne Pathogens
- Compassionate Care
- Pre-Employment Screening
- Staff Leadership
- Creative Thinking
- Floor Assignments
- Daily Schedule Creation
Timeline
Director of Staff Development
Bishop Care Center
10.2021 - Current
Substance Abuse Navigator
Mammoth Hospital
09.2020 - 10.2021
Director of Staff Development
501 Locust St
02.2017 - 09.2020
Director of Staff Development
Bishop Care Center
05.2009 - 09.2019
Set up Person/Front Office Assistant
Airway Medical
02.1993 - 06.2007
Associate of Arts - Vocational Nursing
Cerro Coso College