Jaynell Bender

Work History

Walmart

Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
Developed and implemented strategies to increase customer satisfaction and engagement.
Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
Analyzed customer data to identify trends and anticipate customer needs.
Exceeded sales targets consistently by employing strategic selling techniques and building long-lasting relationships with clients.

Great Clips

11.2023 - 09.2024

Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Confirmed appointments, communicated with clients, and updated client records.
Answered phone promptly and directed incoming calls to correct offices.
Kept reception area clean and neat to give visitors positive first impression.
Resolved customer problems and complaints.
Handled cash transactions and maintained sales and payments records accurately.
Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
Responded to inquiries from callers seeking information.
Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.

Methodist Hospital Of Southern California

10.2024 - 04.2025

Completed ordered with speed and accuracy, maintaining exceptional service standards each day.
Ensured each guest felt welcome through warm smiles and personalized greetings.
Upheld strict hygiene standards within the room service area, adhering to established protocols for sanitation procedures.
Cleared dishes, trays and carts from rooms with discretion and professionalism.
Delivered food, condiments, and silverware to guest rooms to fulfill guest orders.
Handled guest complaints professionally, resolving issues quickly and efficiently to maintain satisfaction levels.
Kept register accurate through correct billing, payment processing, and cash management practices.
Arranged food, utensils and condiments on trays to serve meals with necessary items.
Added food items, beverages, and utensils to trays and immediately delivered to correct rooms.
Processed customer payments to accurately record transactions.
Served meals to customers according to established guidelines.
Successfully maintained inventory levels of room service supplies, placing orders as needed according to demand patterns.

KFC

06.2023 - 10.2023

Kept work areas clean, organized, and safe to promote efficiency and team safety.
Learned all required tasks quickly to maximize performance.
Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Contributed to team success by completing jobs quickly and accurately.
Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
Assisted customers in selecting merchandise best suited to needs.
Assisted in the onboarding of new team members by providing guidance, support, and training resources to ensure a smooth transition into the work environment.