Jayna Blanks
Tallahassee,FL
Summary
Dynamic and results-oriented professional with extensive experience in customer service and behavior therapy, notably with Home Depot and Hopebridge Autism Therapy Center. Excelled in critical thinking and active listening, enhancing customer satisfaction and team efficiency. Proven ability to remain calm under pressure, leading to a 30% improvement in problem resolution times. Skilled in multitasking and communication, consistently achieving and surpassing goals.
Diligent Desired Position with solid background as Registered Behavioral Technician. Skilled in implementing behavior intervention plans and achieving positive outcomes. Demonstrated expertise in data collection and analysis, as well as effective communication with interdisciplinary teams.
Overview
1
1
Certification
Work History
Customer Service Representative
Home Depot
Registered Behavior Technician
Hopebridge Autism Therapy Center
Education
High School Diploma - High School
Heritage High School
Palm Bay, FL05.2022
Skills
- Customer service
- Active listening
- Critical thinking
- Data entry
- De-escalation techniques
- Teamwork and collaboration
- Problem-solving
- Time management
- Flexible and adaptable
- Attention to detail
- Multitasking Abilities
- Excellent communication
- Calm under pressure
- Decision-making
- Problem resolution
Certification
Registered Behavioral Therapist
Timeline
Customer Service Representative
Home Depot
Registered Behavior Technician
Hopebridge Autism Therapy Center
High School Diploma - High School
Heritage High School
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