Summary
Overview
Work History
Skills
Timeline
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Jay Parker Schuetzle

Jacksonville,AR

Summary

With a proven track record at Knight Solutions, I excel in diagnosing and repairing a wide range of appliances, leveraging skills in multimeter usage and strong communication. My mentorship from senior technicians boosted team efficiency, while my knack for negotiation with suppliers enhanced operations, achieving high customer satisfaction and repeat business.

Knowledgeable Driver/Mover with proven background in efficiently handling, transporting, and organizing household and commercial items. Skilled in ensuring safety and care of belongings during moves, with demonstrated ability to work under tight schedules. Demonstrated excellent problem-solving skills and physical stamina in various moving tasks.

Experienced with general repairs and maintenance tasks. Utilizes skills in plumbing, electrical work, and carpentry to ensure operational efficiency. Track record of diagnosing issues swiftly and implementing effective solutions.

Overview

6
6
years of professional experience

Work History

Appliance Repair Technician

Knight Solutions
11.2023 - Current
  • Educated customers on use, care and adjustments of appliances.
  • Troubleshot diverse problems across multiple appliance brands and models, demonstrating adaptability and expertise in the field.
  • Mentored junior technicians, sharing valuable skills and techniques that increased their efficiency and proficiency in appliance repair tasks.
  • Increased repeat business through effective relationship-building strategies, including personalized follow-up communications after completing repairs.
  • Maintained accurate records of all completed repairs, contributing to streamlined operations and better resource allocation.
  • Reduced service call duration by effectively diagnosing issues prior to arrival at client locations.
  • Received consistently positive feedback from customers for prompt response times and successful repairs.
  • Built strong relationships with suppliers, negotiating favorable pricing for parts and equipment.
  • Diagnosed and resolved complex technical issues for a wide range of appliances, ensuring proper functioning.
  • Disassembled, repaired and reassembled equipment in good working order.
  • Ordered parts and maintained adequate inventory.
  • Collaborated with team members to share knowledge and expertise, resulting in improved overall performance.
  • Managed inventory of replacement parts, ensuring availability for timely repairs while minimizing overhead costs.
  • Optimized workflow by organizing workspaces for maximum efficiency during repair procedures.
  • Facilitated repairs by disassembling defective and broken equipment.
  • Improved customer satisfaction by providing timely and efficient appliance repair services.
  • Created detailed reports on completed jobs, providing valuable data to management for decision-making purposes.
  • Diagnosed issues with appliances and made repairs.
  • Provided exceptional customer service by addressing concerns promptly and professionally.

Handyman Helper

Other
12.2021 - 09.2023
  • Assisted in completing repair projects by providing timely and efficient support to the lead handyman.
  • Provided versatile assistance across various tasks such as carpentry, plumbing, painting, and light fixture installation.
  • Supported customer relations by providing clear communication regarding project updates and estimated completion times.
  • Demonstrated adaptability in learning new skills on the job, increasing overall productivity within the team dynamic.
  • Maintained a well-stocked inventory of tools and supplies, preventing delays caused by missing materials or equipment.
  • Performed basic electrical tasks, contributing to the successful completion of various repair projects.
  • Enhanced safety measures by promptly reporting any hazards or concerns to the lead handyman.

Driver

TWO MEN AND A TRUCK® International
10.2018 - 05.2021
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Delivered goods and products to customer on time and in excellent condition.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
  • Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
  • Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
  • Demonstrated strong knowledge of geography and local roads for optimal route selection.
  • Handled fragile materials carefully, resulting in minimal damage claims from customers during transit period.

Skills

  • Installation procedures
  • Multimeter usage
  • Diagnosing problems
  • Refrigeration systems
  • Repairing units
  • Troubleshooting faults
  • Performing maintenance
  • Repair cost estimation
  • Appliance diagnostics
  • Power tools operation
  • Wiring techniques
  • Schematic reading
  • Electrical troubleshooting
  • Computer skills
  • Maintaining inventory
  • Service sales
  • Dryer repair
  • Basic plumbing
  • Preventative maintenance
  • Appliance maintenance
  • Team collaboration
  • Time management
  • Physical fitness
  • Strong communication skills
  • Heavy lifting expertise
  • Materials handling and transport
  • Problem-solving skills
  • Truck loading and unloading
  • Proper equipment usage
  • Verbal and written communication

Timeline

Appliance Repair Technician

Knight Solutions
11.2023 - Current

Handyman Helper

Other
12.2021 - 09.2023

Driver

TWO MEN AND A TRUCK® International
10.2018 - 05.2021

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Jay Parker Schuetzle