JayR Ararao
Sparks,OK
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
6
6
years of professional experience
Work History
Event Staff Member/ Server/ Kitchen Staff
Lux Catering
08.2018 - 09.2019
- Helped create memorable experiences by actively engaging with guests during interactive program elements.
- Handled crowd control professionally, maintaining a safe environment for all event attendees and staff members.
Server
Mr. Shabu
10.2019 - 03.2020
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Served food and beverages promptly with focused attention to customer needs.
Server
Sushi One Restarant
05.2020 - 01.2022
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Store Associate
Manila Hongkong Store & Kitchen
03.2022 - Current
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
Server
Tokyo Sushi Restaurant
11.2022 - Current
- Explained menu items and suggested appropriate options for food allergy concerns.
- Coordinated with kitchen staff to ensure order accuracy and timely preparation of dishes.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Ensured customer satisfaction with detailed attention to special dietary needs and preferences.
- Checked guests' identification before serving alcoholic beverages.
Education
Bachelor Of Science In Hospitality Management - For Cruise Line Operation in Culinary Arts
Lyceum of The Philippines University
Muralla St, Intramuros, Manila, 1002 Metro Manila04.2016
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Adaptable and Flexible
- Conflict and Complaint Resolution
- Workflow Coordination
- Allergy awareness
- Ordering Procedures
Timeline
Server
Tokyo Sushi Restaurant
11.2022 - Current
Store Associate
Manila Hongkong Store & Kitchen
03.2022 - Current
Server
Sushi One Restarant
05.2020 - 01.2022
Server
Mr. Shabu
10.2019 - 03.2020
Event Staff Member/ Server/ Kitchen Staff
Lux Catering
08.2018 - 09.2019
Bachelor Of Science In Hospitality Management - For Cruise Line Operation in Culinary Arts
Lyceum of The Philippines University
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