Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jayra Rivera

Altamonte Springs,FL

Summary

Offering positive attitude and genuine interest in helping others, ready to thrive in customer-focused environment. Brings ability to quickly learn company products and services, ensuring accurate and efficient customer support. Ready to use and develop communication and problem-solving skills in

Developed strong communication and problem-solving abilities in fast-paced service environment. Proven track record of managing and resolving customer inquiries efficiently and effectively. Seeking to transition into new field where these skills can be leveraged to enhance team performance and customer satisfaction.

Overview

4
4
years of professional experience

Work History

Acquisition Specialist

Quick Cash Offer
05.2025 - 09.2025
  • Negotiated purchase agreements with sellers, ensuring compliance with organizational standards and legal requirements.
  • Conducted thorough market research to identify potential acquisition opportunities and evaluate property values.
  • Collaborated with cross-functional teams to streamline acquisition processes and enhance operational efficiency.
  • Developed and maintained relationships with real estate agents, investors, and clients to facilitate transactions.
  • Analyzed financial data and market trends to inform strategic decision-making in property acquisitions.

Receptionist

Americas Best Contacts And Eyeclasses
12.2024 - 05.2025
  • Managed front desk operations, ensuring efficient flow of visitors and calls.
  • Coordinated appointment scheduling for multiple staff members, optimizing daily office functions.
  • Maintained accurate records of incoming and outgoing correspondence, enhancing information retrieval processes.
  • Assisted in training new reception staff on systems and customer service protocols.

Veterinary Receptionist

Animal Cancer Care Clinic
09.2023 - 12.2024
  • Managed appointment scheduling and client communications to ensure efficient operations.
  • Assisted veterinarians with patient intake forms and medical history documentation.
  • Processed payments and maintained accurate financial records for services rendered.
  • Provided exceptional customer service, addressing client inquiries and concerns promptly.

Veterinary Assistant

Banfield Pet Hosital
12.2021 - 09.2023
  • Assisted veterinarians during examinations and procedures, ensuring optimal patient care.
  • Prepared surgical instruments and equipment, maintaining a sterile environment for efficient operations.
  • Monitored animal patients pre- and post-surgery, recording vital signs and observing behavior changes.
  • Educated pet owners on post-operative care, enhancing compliance with veterinary recommendations.

Education

Veterinary Assisting Diploma -

Southern Technical College
Orlando, FL
10-2021

High School Diploma -

University High School
Orlando, FL
05-2020

Skills

  • Customer service
  • Active listening
  • Critical thinking
  • Data entry
  • Relationship building
  • Problem resolution
  • Customer relations
  • Call center experience
  • Complaint resolution
  • Payment processing
  • Call center operations
  • Scheduling
  • Follow-up skills
  • Call management

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Acquisition Specialist

Quick Cash Offer
05.2025 - 09.2025

Receptionist

Americas Best Contacts And Eyeclasses
12.2024 - 05.2025

Veterinary Receptionist

Animal Cancer Care Clinic
09.2023 - 12.2024

Veterinary Assistant

Banfield Pet Hosital
12.2021 - 09.2023

Veterinary Assisting Diploma -

Southern Technical College

High School Diploma -

University High School

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