Jayra Rojas
Humble,Texas
Summary
Dedicated professional with extensive experience at Freddie's, showcasing a strong work ethic and dedication to providing exceptional customer service. Proven track record of surpassing performance targets and enhancing team success. Skilled in efficient time and resource management. Seeking new opportunities to leverage skills and commitment to excellence in a dynamic work setting.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Cook
Freddy's Frozen Custard & Steakburgers
12.2024 - Current
- Completed certification for food safety handling.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
Self Employed Babysitter
04.2024 - Current
- Demonstrated ability to manage multiple tasks while remaining adaptable and flexible.
- Organized play dates and weekly activities.
- Managed time to fit scheduled events of parents.
- Provided coaching and mentoring.
- Adaptable to daily schedule changes to fit parents activities.
- Identified ways to improve efficiency in operations and implemented process changes.
- Provided efficient and courteous service to customers at all times.
Sales Associate
Love Knots & Wraps
05.2022 - 05.2023
- Helped customers find and select products.
- Handled customer complaints and inquiries in a courteous and efficient manner.
- Drove sales through customer relationship building and suggestive selling techniques.
- Promoted business on social media platforms to maximize brand.
- Set pricing structures according to market analytics and merging trends.
- Enhanced operational performance by developing effective business strategies, systems and procedures.
- Operated cash register and POS to process sales transactions and handle payments.
- Helped customers try on and fit merchandise.
- Answered questions regarding store and merchandise.
Education
High School Diploma -
Kingwood Highschool
Kingwood Skills
- Payment Processing
- Business Development
- Problem-solving
- Multi-tasking
- Money Handling
- Building rapport
- Contract Preparation
- Promotional support
- Customer service
- Dependable
- Listening Skills
- Persuasion techniques
Certification
Food handlers
Timeline
Cook
Freddy's Frozen Custard & Steakburgers
12.2024 - Current
Self Employed Babysitter
04.2024 - Current
Sales Associate
Love Knots & Wraps
05.2022 - 05.2023
High School Diploma -
Kingwood Highschool