Jayra D. Rodriguez
Kissimmee,FL
Summary
Experienced with medical office management, patient scheduling, and record-keeping. Utilizes organizational skills to manage appointments and coordinate office activities. Track record of maintaining accurate patient records and ensuring smooth office operations.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Park Place Behavioral Health Care
04.2024 - 10.2025
- Coordinated scheduling and maintained calendars for multiple patients.
- Managed correspondence, ensuring timely response to inquiries and requests.
- Assisted in the preparation of reports and presentations with meticulous attention to detail.
- Updated and maintained filing systems, enhancing document retrieval efficiency.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Park Greeter
Walt Disney World
08.2022
- Greeting guests as they enter the Walt Disney World Resort theme parks.
- Assisting with entry procedures, verified guests had valid ticket media to enter the park.
- Troubleshooting, assisting guests who experienced problems with tickets and admission.
- Maintaining safety, courtesy, inclusion, good show, and efficiency at all times.
- Communicating with coordinators about safety and other concerns, crowd control.
- Greeted exiting guests while making sure no guests entered the park.
Head Start Receptionist
New Life
05.2022
- Greeting visitors.
- Maintain calendars for appointments.
- Sort Mail.
- Make copies.
- Answering phone calls.
- Schedule and attending meetings.
Receptionist
Queensboro Toyota
08.2021
- Make vehicle service appointments.
- Answering phone calls.
- Taking clients payments.
Home Health Aide
Nursing Personnel Home Care
03.2011
- Assist patients with daily living activities such as meal preparation, medication reminders, errands/shopping and providing one-on-one companionship.
- Assisting in patient transfers from bed to chair, wheelchair, walking, walking with crutches and walker.
- Attended training at the Nursing Personnel office as required by managers.
- Cover cases in Brooklyn, Queens, Manhattan, The Bronx, or Nassau County on Long Island.
- Work up to 2 replacement same-day cases per day during your scheduled work hours.
Home Health Aide
Gold and Silver Home Health Aide
01.2011
- Provide health care services in patients residences.
- Perform domestic and household tasks.
- Transport and accompany patients to the doctor’s office or to hospital.
- Administer simple prescribed medications.
- Assist with clients' personal care activities.
- Monitor patients (vital signs, temperature, respiration, etc.) and report on their condition.
- Maintain patients care records and document provided services.
- Assist patients with mobility and physical therapies/exercises.
- Instruct and counsel patients and families on diet and exercise.
- Collect routine specimens.
- Provide companionship and basic emotional or psychological support.
Matron
Outstanding Transportation Inc.
02.2009
- Excellent customer service skills
- Strong interpersonal and communication skills
- Supervising disabled clients and transporting clients from programs to their home
- Remember routes for each client and assist with the driving route.
- Ability to remain calm in stressful situations.
- Ability to think quickly and make sound decisions.
- Ability to work independently and be self-motivated.
Maintenance Worker
John F. Kennedy Airport
06.2006
- Able to lift or carry up to 40lbs.
- Sweep and mop platforms.
- General Office Cleaning
- Vacuuming
- Frequently disinfecting door handles, toilet flushers, faucets, dryers, counters, and any other hand contact areas.
- Collect and sort trash in accordance with recycling guidelines.
Education
Licensed Pharmacy Assistant -
Ponce Paramedical College
Mayaguez, PR08.2005
Diploma - undefined
Blanca Malaret High School
Sabana Grande, PR05.2004
Skills
- Bilingual
- Pharmacy Assistance Experience
- Mail distribution
- Dependable and responsible
- Positive attitude
- Patience and composure
- Quick decision making
- Team player mentality
- Reliability and punctuality
- Adaptable personality
- HIPAA compliance
- Patient demographics
- Workflow coordination
- Patient scheduling
- Patient confidentiality adherence
- Appointment coordination
- Multi-line phone systems
- Medical records management
- Microsoft Experienced
Certification
- American Heart Association: Basic Life Support – CPR/AED Certification
- American Safety & Health Institute: Layperson CPR/AED & Basic First Aid
- December 2009 – Security Guard Training and Certification – Licensed Security Guard. New York, NY.
Languages
Spanish
Native or Bilingual
Timeline
Administrative Assistant
Park Place Behavioral Health Care
04.2024 - 10.2025
Park Greeter
Walt Disney World
08.2022
Head Start Receptionist
New Life
05.2022
Receptionist
Queensboro Toyota
08.2021
Home Health Aide
Nursing Personnel Home Care
03.2011
Home Health Aide
Gold and Silver Home Health Aide
01.2011
Matron
Outstanding Transportation Inc.
02.2009
Maintenance Worker
John F. Kennedy Airport
06.2006
Diploma - undefined
Blanca Malaret High School
Licensed Pharmacy Assistant -
Ponce Paramedical College