Summary
Overview
Work History
Education
Skills
Community Service
Timeline
Generic

Jay Scott Matthews

Elberfeld,Indiana

Summary

Accomplished professional with over 15 years of progressive experience and a proven manufacturing record. Expertise in cross-functional team collaboration, policy and procedure development, Quality Management System implementation, supplier management, risk mitigation, project oversight, training facilitation, metric establishment, regulatory compliance, customer engagement, and quality system enhancement. Demonstrated success as a Quality Manager for 15+ years, consistently meeting quality control objectives. Proficient in goal setting, improvement driving, and standard implementation to continuously enhance quality and eliminate errors.

Overview

31
31
years of professional experience

Work History

Quality Manager

Kimball Electronics
01.2016 - Current
  • Oversee all Quality operations and activities at the Jasper location including Quality Engineering, Supplier Quality Engineering, Quality Inspectors, Continuous Improvement Professionals, and Reliability Test Engineers.
  • Partnered with the business in successful transition and compliance to the new revisions of Quality
    registrations (ISO 13485, ISO 9001, IATF 16949).
    ● Lead Kimball Electronics certification of MedAccred accreditation to expand business opportunities in the
    Printed Circuit Board Assembly (PCBA) market vertical.
    ● Chairperson for the Global Quality Council that allows direct interaction with all Quality Managers across
    Kimball Electronics at all of our 10 global facilities.
  • Managed root cause analysis investigations, determining underlying issues in product failures and implementing corrective actions as necessary.

Quality Assurance Manager

Flanders
01.2012 - 06.2016
  • Oversee all manufacturing Quality operations and activities affecting 7 sites and supporting over 800 employees worldwide.
  • Performed global risk assessments to the business in regards to operating and supporting introduction of
    products/services to new international markets (Australia/Chile/South Africa/Canada).
    ● Implemented Control of Nonconforming Product procedure that has resulted in a reduction of reworks of
    more than 50% in one year.
    ● Led contract review efforts for new business to identify opportunities and risk elements pertaining to new
    business opportunities.
    ● Implemented and trained employees on various Quality principles, including: Calibration basics,
    manufacturing processes, root cause analysis tools, creation of actionable metrics/KPI’s, customer
    satisfaction, and closed loop corrective actions.

Vice President of Quality

JP Morgan
01.2011 - 01.2012
  • Created and implemented a Lean Quality Management System from the ground up and trained Quality analysts on the use and application.
  • Responsible for compliance to all federal regulations and reporting to federal auditors.
  • Implemented risk-based methodology of assessing with Office of the Comptroller of the Currency (OCC)
    rulings and integrating with Corporate Internal Audit.
  • Implemented a nonconformance tracking system to provide senior management with insight into the
    business and assist in corrective actions to reduce errors.
  • Assisted in the creation of Value Stream Maps for the key process steps of the center.
  • Actively managed a staff of 10 Quality professionals and assisted multiple business units.

Quality Processes & Systems Manager

The Boeing Co.
01.2008 - 01.2011
  • Directly managed a group of 20+ Quality professionals including, Quality Engineers, Internal Audit, Supplier Quality, Receiving Inspection, Quality Inspectors, Records Control, and Corrective Action professional.
  • Managed entire Safety, Environmental, and Facilities group as Interim Manager for approx. 7 months.
  • Responsible for identifying risks, issues, and opportunities that impact the business and develop plans to mitigate the risks/issues and capture the opportunities.
  • Responsible for the creation of Internal and External Customer Quality Satisfaction metrics to measure the
    Quality department’s effectiveness

Quality Engineer

The Boeing Co.
01.2006 - 01.2008
  • Assisted operations and engineering personnel in determining root cause analysis of failures, process improvements, metric creation and review, and generation of work control documentation.
  • Partnered with suppliers in reduction of non-conformances and implementing Lean manufacturing
    techniques into their business.
  • Improved customer satisfaction levels with timely resolution of non-conformance issues and effective corrective actions.

Electrical Engineering Technician

Spherion/Hewlett-Packard Co.
01.2000 - 01.2005
  • Responsible for identifying and responding to field failures related to products using a variety of Quality principles, including root cause analysis, failure mode effects analysis, and review of previous nonconformances/bug reports.

Sergeant

United States Army
01.1994 - 01.1999
  • Honorable discharge at the rank of Sergeant and had managerial responsibility of eight soldiers.

Education

Juris Doctor - Business Law & Intellectual Property

Capital University Law School
Columbus, OH
11.2011

Master in Business Administration -

American Intercontinental University
Hoffman Estates, IL
01.2007

Bachelor of Science in Computer Engineering -

Colorado State University
Fort Collins, CO
01.2005

Associate of Science in Computer Science -

Aims Community College
Greeley, CO
01.2002

Simplex Problem Solving Level I/II -

University of Southern Indiana
Evansville, IN
01.2013

Masters Certificate in Lean Six Sigma -

Villanova University
Villanova, PA
01.2006

Lead Auditor Certificate in AS9100/ISO 9001 -

C&D Systems
Heath, OH
01.2006

Skills

  • Quality Assurance Management
  • ISO 9001/AS9100/IATF16949
  • Continuous Improvement
  • Training Creation/Facilitation
  • Lean Six Sigma
  • Safety/Regulatory Compliance
  • Procurement/Supplier Quality
  • Organizational Change
  • Risk Management
  • Audit Lead Experience
  • Corrective Actions
  • Compliance Monitoring
  • Internal Auditing
  • Problem-solving abilities
  • Document Control
  • Supplier Relationship Management
  • Failure mode and effects analysis

Community Service

Pathways of Central Ohio, Board of Directors Member, Newark, OH, 2010-01-01, 2012-12-31, Pathways of Central Ohio is a private, non-profit social service agency serving central Ohio counties. Services provided were mental health referrals, prevention services, and parent education services.

Timeline

Quality Manager

Kimball Electronics
01.2016 - Current

Quality Assurance Manager

Flanders
01.2012 - 06.2016

Vice President of Quality

JP Morgan
01.2011 - 01.2012

Quality Processes & Systems Manager

The Boeing Co.
01.2008 - 01.2011

Quality Engineer

The Boeing Co.
01.2006 - 01.2008

Electrical Engineering Technician

Spherion/Hewlett-Packard Co.
01.2000 - 01.2005

Sergeant

United States Army
01.1994 - 01.1999

Juris Doctor - Business Law & Intellectual Property

Capital University Law School

Master in Business Administration -

American Intercontinental University

Bachelor of Science in Computer Engineering -

Colorado State University

Associate of Science in Computer Science -

Aims Community College

Simplex Problem Solving Level I/II -

University of Southern Indiana

Masters Certificate in Lean Six Sigma -

Villanova University

Lead Auditor Certificate in AS9100/ISO 9001 -

C&D Systems

Similar Profiles

CREATE PROFILE
Jay Scott Matthews