Summary
Work History
Education
Skills
Timeline
Generic

Jaysen Goens

Hillsboro

Summary

Client focused and detail oriented professional with a diverse background in customer service, logistics, healthcare, and retail management. Skilled in handling transactions, maintaining accurate records, and communicating effectively with a wide range of clients. Seeking a Banking role to leverage my experience in operations, client interaction, and organizational efficiency within a financial setting.

Work History

Certified Nursing Assistant

Continental Manor
Blanchester
  • Maintained strict confidentiality with sensitive personal and medical information.
  • Built trusting relationships with clients through empathy, professionalism, and timely service.
  • Documented client data with accuracy similar to handling financial records.
  • Collaborated with team members to develop individualized care plans.
  • Communicated effectively with residents to ensure comfort and well being.

Manager

Lowes Food
Swansboro
  • Managed daily operations, including cash handling, deposits, and reconciliation of tills.
  • Delivered excellent customer service, resolving complaints efficiently and diplomatically.
  • Trained and supervised staff, ensuring adherence to company standards.
  • Increased sales by promoting daily specials and upselling items.

Zone Manager

Walmart
Charlottesville
  • Oversaw multiple departments, balancing inventory control and customer satisfaction.
  • Trained staff on POS systems and customer engagement techniques.
  • Managed large cash transactions and end of day reconciliation.
  • Ensured compliance with company financial and operational procedures.

Logistics Coordinator

Medix Staffing Solutions Inc.
remote
  • Coordinated shipments and maintained precise records
  • Managed schedules and ensured smooth communication between departments.
  • Analyzed data to identify cost savings opportunities in the logistics process.
  • Maintained up-to-date knowledge of relevant laws, regulations and best practices pertaining to logistics operations.
  • Collaborated with team members to improve logistics processes and workflows.
  • Utilized software tools for tracking shipments and managing logistics data.

Customs Analyst

Copper hill
remote
  • Ensured documentation accuracy and regulatory compliance for import/export processes.
  • Maintained databases and processed high volumes of sensitive data.
  • Communicated with federal agencies and internal departments
  • Reviewed tariff classifications to ensure accurate duty assessments.

Education

Certified Nursing Assistant - Medical

Ivy Tech John Jay Center For Learning
Portland, IN
08-2013

High School Diploma -

Winchester Community High School
Winchester, IN
05-2010

Skills

  • Accuracy with financial data
  • Strong customer service instincts
  • Comfortable with confidentiality and regulations
  • Problem solving under pressure
  • Familiar with technology and systems
  • Can cross sell and communicate effectively
  • Regulatory compliance
  • Team collaboration
  • Effective communication
  • Time management
  • Problem solving
  • Attention to detail
  • Conflict resolution
  • Cash management
  • Relationship building

Timeline

Certified Nursing Assistant

Continental Manor

Manager

Lowes Food

Zone Manager

Walmart

Logistics Coordinator

Medix Staffing Solutions Inc.

Customs Analyst

Copper hill

Certified Nursing Assistant - Medical

Ivy Tech John Jay Center For Learning

High School Diploma -

Winchester Community High School

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