Jaysen White
Orange,CA
Summary
Project coordinator with expertise in team collaboration and results-driven management. Proficient in project management, communication, and problem-solving. Recognized for adaptability to changing needs and consistent delivery of outcomes.
Overview
13
13
years of professional experience
Work History
Coordinator - Environmental, Health & Safety
Irvine Company
06.2025 - Current
- Provided general administrative assistance to the Environmental Health & Safety (EHS) team, including developing and maintaining documentation, policies, and procedures.
- Spearheaded operational EHS improvements aimed at reducing risk, enhancing efficiency, and achieving targeted cost savings of up to $4M annually.
- Compiled and analyzed project data (e.g., source of water intrusion, region, completion time) and prepare metrics and trend reports for leadership.
- Coordinated project timelines by communicating with on-site teams and vendors, tracking key dates, and ensuring all required documentation was completed and stored properly.
- Created and tracked purchase orders, audited invoices for accuracy, and assisted in analyzing financial data to identify discrepancies or trends.
- Analyzed claim data to identify trends, contributing to improved risk assessment strategies and policy adjustments.
Community Relations Representative
Irvine Company
06.2018 - 07.2025
- Assisted in managing daily operations for a 500-unit Class A residential property.
- Efficiently document a variety of resident interactions through CRM Salesforce for internal records, with a daily resolution rate of 90% or greater.
- Oversaw accounts payable and receivable while maintaining accountability through careful financial tracking.
- Handle escalated resident concerns, claims and disputes
- Audit internal files for accuracy and track updates through spreadsheets for accountability to directly impact internal audit scores.
Overnight Leasing & Customer Service Rep
Irvine Company
08.2017 - 05.2018
- Hired for pilot initiative to centralize all after hours services including leasing, courtesy patrol and after hours maintenance to reduce on-site after hours calls by 80%.
- Provided assistance to residents, applicants and prospective residents across a portfolio of apartment communities through a call center environment.
- Handled escalated, after-hours calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
Night Auditor and Front Desk Agent
Marriott
07.2016 - 08.2017
- Managed nightly financial audits, ensuring accuracy in revenue reporting and compliance with policies.
- Reconciled daily transactions and resolved discrepancies to maintain financial integrity.
- Provided exceptional customer service during late-night hours, addressing guest inquiries and concerns promptly.
Telesales Representative
AT&T
10.2015 - 05.2016
- Managed high-volume outbound calls for telecommunications promotion.
- Crafted sales pitches aligned with customer needs.
- Employed CRM software to efficiently track interactions and sales progress.
Barista
Starbucks Coffee
04.2015 - 10.2015
- Served high-quality beverages based on customer preferences.
- Managed inventory levels and restocked supplies as needed.
- Optimized workflow with team during peak hours.
Attractions Host and Trainer
Disneyland Resort
01.2013 - 05.2015
- Operated a variety of complex attraction systems while upholding the highest in safety standards, regulated by both Disney and Cal/OSHA.
- Developed, trained and updated cast members on a variety of practices and procedures.
- Collaborated with guest show operations and facilitated the guest experience at a variety of entertainment offerings.
- Swiftly and efficiently handled emergency situations with little to no notice to ensure the safety of guests and cast members.
Disney College Program
Walt Disney World
06.2012 - 01.2013
- Gained front-line experience in Disney parks and resorts through Disney College Program.
- Operated point of sale register while taking guest orders accurately.
- Collaborated with team to achieve hourly target goals.
- Moved efficiently between prep kitchen and front of house operations.
- Stocked items and tracked inventory as needed.
Education
Associate of Arts - Business Administration
Yuba College
Marysville, CA06-2013
Skills
- Project Management
- CRM Software (Salesforce, OneSite)
- Customer Service
- Accounts Payable / Receivable
- Budget Analysis
- Training and Development
- Multitasking and organization
Timeline
Coordinator - Environmental, Health & Safety
Irvine Company
06.2025 - Current
Community Relations Representative
Irvine Company
06.2018 - 07.2025
Overnight Leasing & Customer Service Rep
Irvine Company
08.2017 - 05.2018
Night Auditor and Front Desk Agent
Marriott
07.2016 - 08.2017
Telesales Representative
AT&T
10.2015 - 05.2016
Barista
Starbucks Coffee
04.2015 - 10.2015
Attractions Host and Trainer
Disneyland Resort
01.2013 - 05.2015
Disney College Program
Walt Disney World
06.2012 - 01.2013
Associate of Arts - Business Administration
Yuba College
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