Sashana Clarke
South Windsor
Summary
Detail-oriented machine operator with expertise in operating advanced plasma cutting machinery. Strong problem-solving skills and a commitment to safety and quality. Ready to enhance production efficiency and team collaboration.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Machine Operator
Plasma Technology
South Windsor, CT
02.2025 - Current
- Operated advanced plasma cutting machinery to achieve production goals efficiently.
- Conducted routine maintenance and troubleshooting for optimal machine performance.
- Monitored production lines to ensure adherence to safety protocols and quality standards.
- Collaborated with team members to streamline workflow and enhance productivity.
Customer Service Representative
Nissan Motor Co. Ltd.
Jamaica
01.2016 - 06.2018
- Resolved customer inquiries efficiently through various communication channels.
- Provided product information and support to enhance customer satisfaction.
- Processed warranty claims and service requests accurately and promptly.
- Assisted in training new team members on customer service protocols.
Customer Service Representative
Digicel
Jamaica
06.2007 - 07.2015
- Maintained detailed records of customer interactions and transactions.
- Collaborated with cross-functional teams to address complex customer issues.
- Implemented feedback mechanisms to improve service delivery processes.
- Developed knowledge base articles to streamline support operations.
Education
High School Diploma -
Saint Hughs High School
Jamaica06.2001
Skills
- Strong work ethic
- Good communication
- Attention to detail
- Machinery operation
Accomplishments
Being nominated in my first year at Nissan Jamaica for Emploee of the Year
Certification
Certified customer service representative
Timeline
Machine Operator
Plasma Technology
02.2025 - Current
Customer Service Representative
Nissan Motor Co. Ltd.
01.2016 - 06.2018
Customer Service Representative
Digicel
06.2007 - 07.2015
High School Diploma -
Saint Hughs High School