Summary
Overview
Work History
Education
Skills
Timeline
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Jayson Alvarado

Pembroke Pines,Florida

Summary

Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.

Overview

3
3
years of professional experience

Work History

First Assistant Manager

SKECHERS Factory Outlet
11.2022 - Current
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Developed strategy to increase sales and drive profits.
  • Created employee schedules to align coverage with forecasted demands.
  • Made hiring recommendations to increase company's productivity and profitability with quality workers.

Second Assistant Manager

SKECHERS Retail
02.2022 - 11.2022
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.

Sales Floor Leader

SKECHERS Retail
02.2021 - 02.2022
  • Taught salespeople to close deals and improve sales performance to increase revenue for company.
  • Demonstrated product and answered questions for prospective customers.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Built relationships with customers and community to promote long term business growth.
  • Contributed to team objectives in fast-paced environment.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.

Sales Associate

SKECHERS Retail
02.2020 - 02.2021
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.

Education

Bachelor of Science - Cybersecurity

Western Governors University
Salt Lake City, UT
08.2025

Skills

  • Strategic Planning
  • Drive-In Management
  • Merchandising
  • Staff Training
  • Customer Service and Satisfaction
  • Sales and Marketing
  • Time Management
  • Product and Service Knowledge

Timeline

First Assistant Manager

SKECHERS Factory Outlet
11.2022 - Current

Second Assistant Manager

SKECHERS Retail
02.2022 - 11.2022

Sales Floor Leader

SKECHERS Retail
02.2021 - 02.2022

Sales Associate

SKECHERS Retail
02.2020 - 02.2021

Bachelor of Science - Cybersecurity

Western Governors University

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Jayson Alvarado