Dynamic leader with successful planning and leading teams through diverse goal requirements. Skilled trainer and mentor to subordinate personnel to improve productivity and technical understanding while maximizing team performance.
Overview
6
6
years of professional experience
Work History
Property Management
Department Of Defence
Fort Polk, LA
07.2023 - Current
Developed and implemented effective leasing strategies to maximize occupancy rates.
Coordinated with vendors for the procurement of services for repairs.
Maintained accurate records of equipment inventory, repair and maintenance costs.
Performed regular inspections of equipment to ensure proper functioning and safety standards were met.
Liaison Coordinator
Department Of Defence
Fort Wainwright, AK
01.2022 - Current
Conducted orientation sessions for new employees to ensure they were aware of company policies and procedures.
Facilitated communication between management and staff members to resolve issues in a timely manner.
Maintained accurate records of employee performance, attendance, and disciplinary actions.
Provided support to department heads by coordinating resources and personnel as needed.
Delegated work to staff, setting priorities and goals.
Safety and Security Manager
Department Of Defence
Fort Polk, LA
07.2021 - Current
Provided safety and security guidance to staff and visitors.
Developed, implemented, and maintained safety and security policies and procedures.
Conducted investigations into safety incidents and reported findings to management.
Monitored the facility for any suspicious activity or potential hazards.
Investigated employee accidents to determine causes and develop corrective actions.
Trained staff on proper use of equipment and general safety practices.
Educated employees on safe work practices through lectures and demonstrations.
Coordinated with local law enforcement agencies on security-related issues.
Inspected fire extinguishers, smoke alarms, sprinkler systems, alarm systems., for functionality.
Managed a team of security personnel in accordance with company policies and procedures.
Supervised property entrances and exits and monitored employee safety.
Worked efficiently in busy, high-risk settings while maintaining best-in-class standards of excellence for security initiatives.
Evaluated daily activity, incidents and irregularities and recorded equipment and property damage, theft and presence of unauthorized persons.
Developed and implemented training methods to promote improved officer performance.
Improved employee security adherence through detailed presentations for up to 120 attendees.
Food Runner
The Rustic
Houston, TX
06.2019 - 01.2021
Assisted servers in setting up tables for guests.
Organized food orders and ensured accuracy of items served to customers.
Greeted and welcomed customers as they arrived at the restaurant.
Delivered food to guests in a timely manner while following safety protocols.
Checked all dishes before delivering them to ensure quality standards were met.
Ensured that all orders were correct before leaving the kitchen area.
Provided assistance with clearing plates from tables after meals were completed.
Cleaned and sanitized work areas throughout shift including counter tops, floors, equipment.
Maintained supplies such as napkins, silverware, glassware and plates throughout shift.
Helped maintain organization of walk-in coolers and freezers according to health department regulations.
Resolved customer complaints quickly and efficiently while adhering to company policies.
Assisted in training new staff members on restaurant operations and procedures.
Team Member
Old Navy
Houston, TX
07.2020 - 12.2020
Assisted customers with product selection and ordering process.
Organized inventory shelves for easy access and maintenance of stock levels.
Received, processed, and stocked merchandise in accordance with store policies.
Provided customer service support to ensure satisfaction.
Operated cash registers to process payments from customers.
Restaurant Team Member
Baskin Robbins Ice Cream Catering
Houston, TX
02.2018 - 06.2019
Greeted customers and provided menus.
Provided quality customer service with a friendly attitude.
Assisted in taking customer orders and providing recommendations.
Ensured all dishes were prepared according to restaurant standards.
Maintained cleanliness of dining area by wiping down surfaces, sweeping floors.
Stocked front-of-house supplies such as napkins, utensils, straws.
Cleaned cooking equipment after use according to safety protocols.
Organized takeout orders for customers on the go or ordering ahead of time.
Processed payments accurately and efficiently using POS system.
Performed opening side work duties including setting up dining area for guests arrival.
Answered phone calls promptly and handled inquiries from customers courteously.
Followed health code regulations when handling food items safely.
Checked expiration dates on food products regularly and replaced expired items.
Conducted daily inventory checks to ensure adequate product was available.
Operated dishwasher following safety guidelines for cleaning dishes properly.
Trained new team members on restaurant policies and procedures.
Followed restaurant guidelines in regards to food safety and hygiene to prevent illness.
Cleaned counters and common areas to minimize spread of germs.
Collected money, made change and counted out register at end of shift.
Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
Operated POS terminals to input orders, split bills and calculate totals.
Greeted customers, answered questions and recommended specials to increase profits.
Displayed enthusiasm and knowledge about restaurant's menu and products.
Cleaned tables and chairs to prepare dining area for next customers.
Promoted desserts, appetizers and specialty drinks to optimize sales.
Education
High School Diploma -
Scarborough High School
Houston, TX
06.2021
Skills
Property Management
Staff Management
Maintenance Scheduling
Payment Collection
Adaptable
Skilled Multi-Tasker
Maintenance Knowledge
Customer Service-Focused
Administrative Support
Valid Texas Driver's License
Stress Tolerance
Time Management
Strategic Planning
Creative Thinking
Data Acquisition & Management
Security Management
Communication
Active Listening
Equipment Preparation
Vehicle Operation
Field Reconnaissance
Works Well Under Pressure
Equipment Maintenance
Personnel Mentoring
Teamwork and Loyalty
Report Writing
Managing Safety Gear
Combat Lifesaver Certification
Analytical
Critical Thinking
Personnel Management
Risk Assessment
Customer Relations
Professional telephone demeanor
Quote
Every problem is a gift—without problems we would not grow.