Jayson Fulmer

Responsible for optimizing team performance in LOE Audits of EO and SAR, ensuring high throughput and quality. Lead training on machine learning ontology, supports labelers with feedback and guidance. Analyzes complex datasets to enhance machine learning outcomes. Also contributed to growing Generative AI projects by creating prompt-response pairs.

Facilitated open communication with clients and team members to investigate and resolve managed service issues. Customer service was my top priority in fast-paced environments, handling inquiries via phone, chat, and email. I adapted quickly to changing environments, efficiently managing client requests, escalations, and issues for the EOC Team across multiple technologies in a cloud-based setting.

Performing real-time exploitation of full motion video to support ongoing operations. Used national technical means (NTM) and imagery within a fast-paced, multi-agency environment to deliver timely intelligence products such as maps, shapefiles, geographic information, and imagery products. These products were crucial to forward deployed forces conducting operations.

Coordinated closely with customers to facilitate a variety of repairs on agricultural technologies. This included the installation, configuration, and troubleshooting of company hardware and software. Meticulously track expenses, effectively manage tools, spare parts, and a company vehicle to ensure operational efficiency and timely service delivery.

Constructed comprehensive reports detailing system diagnostics and solutions.

In-depth expertise in African, European, and Central Combat Commands, with a focus on Russian influence in Africa, Europe, and the Middle East. Managed security programs including E-QIP issues, Intelligence Oversight, Information and Personnel Security, Classified Material Control Center, and Physical Security. Produced daily intelligence products enhancing command decision-making. Oversaw security for seven squadrons and 4,500 personnel, processing hundreds of clearance requests. Developed and maintained procedures for intelligence collection, classified material inventory, and physical security. Safeguarded and transported classified material effectively.