Jayson Locarno
The Bronx,NY
Summary
Proven track record in enhancing operational efficiency, demonstrated through material management at Super Clean Job Site and reducing receivables at NARS by following up on overdue payments. Skilled in heavy lifting and maintaining professionalism under pressure, consistently achieving results beyond employer expectations.
Overview
14
14
years of professional experience
Work History
Labor Worker
Super Clean Job Site
08.2021 - Current
- Loaded, unloaded, and moved material to and from storage and production areas.
- Maintained clean and organized work areas, contributing to overall efficiency on the job site.
- Assisted in loading and unloading materials, ensuring timely delivery to appropriate job sites.
- Performed general housekeeping and cleaning tasks.
Collection Customer Service Representative
NARS
09.2015 - 09.2020
- Reduced outstanding receivables by consistently following up on overdue payments and negotiating payment arrangements.
- Streamlined the collections process for enhanced efficiency and accuracy in tracking delinquent accounts.
- Utilized advanced skip-tracing techniques to locate hard-to-find debtors, increasing the likelihood of successful collections efforts.
- Collaborated with the billing department to resolve discrepancies in account balances and ensure accurate invoicing for customers.
Customer Service Representative
SITEL Worldwide
09.2010 - 09.2013
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
- Business Administration
Instituto Nacional
Panama City Panama 12.2001
Skills
- Heavy Lifting
- Site cleanup
- Vehicle operation
- Demolition
Languages
Spanish
Native or Bilingual
Timeline
Labor Worker
Super Clean Job Site
08.2021 - Current
Collection Customer Service Representative
NARS
09.2015 - 09.2020
Customer Service Representative
SITEL Worldwide
09.2010 - 09.2013
- Business Administration
Instituto Nacional
Similar Profiles
Melody SulcaMelody Sulca
House Cleaner at Super Clean Job SiteHouse Cleaner at Super Clean Job Site
ADAM PROTOPOPOVADAM PROTOPOPOV
CONSTRUCTION SITE CLEANER at AP JOB SITE CLEANING- SELF EMPLOYEDCONSTRUCTION SITE CLEANER at AP JOB SITE CLEANING- SELF EMPLOYED
Jennifer HuckeyJennifer Huckey
Work’s Tree Services at Clerical/ Hands-on Duties at Job SiteWork’s Tree Services at Clerical/ Hands-on Duties at Job Site