Jayson McGrier
Surprise,AZ
Summary
Proven track record in enhancing customer satisfaction and streamlining operations, notably at Jimmy Johns Gourmet Subs. Skilled in food preparation and customer service, demonstrating exceptional teamwork and problem-solving abilities. Achieved significant improvements in service speed and efficiency, contributing to increased client loyalty and repeat business.
Overview
4
4
years of professional experience
Work History
Sandwich Artist
Jimmy Johns Gourmet Subs
2023.02 - Current
- Greeted guests, promoted specials, and took orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Kept workplace clean and organized in line with restaurant policies.
- Increased speed of service through effective multitasking and time management skills.
- Maintained a clean and organized workspace, adhering to strict sanitation standards.
- Collaborated with team members to maintain a smooth workflow during busy hours.
- Prioritized excellent communication skills to understand customer preferences accurately while minimizing errors in orders.
- Demonstrated flexibility by covering shifts when needed, ensuring consistent staffing levels for optimal operation.
- Enhanced customer satisfaction by providing exceptional service and well-crafted sandwiches.
- Upheld high standards of customer service at all times to enhance client loyalty and satisfaction.
- Trained new employees on company policies and procedures, contributing to overall team performance and growth.
- Resolved customer complaints professionally, maintaining positive relationships and promoting repeat business.
- Assisted customers in choosing menu items by providing food complementing information.
- Promoted hygiene practices within the team by consistently following food safety guidelines and regulations.
- Prepared and presented food in compliance with health and safety guidelines.
- Restocked and rotated stock in display case to mitigate stock loss.
- Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
- Trained team members to prepare sandwiches and other items according to instructions.
Server
IHOP
2023.01 - 2023.02
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Bussed and reset tables to keep dining room and work areas clean.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Warehouse Worker
Amazon
2022.12 - 2023.01
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as [Number] pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
Crew Member
Raising Cane's Restaurants
2020.08 - 2022.12
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Operated cash register to ring up final bill and process various forms of payment.
- Prepared products following restaurant, health, and safety standards and procedures.
- Assisted in reducing wait times by efficiently managing customer queues during peak hours.
- Ensured proper food storage protocols were followed, contributing to improved food safety measures within the establishment.
Education
Bachelor of Science - Film/Cinematography
Huntington University
Peoria, AZ05.2026
High School Diploma -
Valley Vista High School
Surprise, AZ05.2022
Skills
Customer Service
Teamwork and Collaboration
Problem-Solving
Time Management
Food Preparation
Cleaning and organization
Multitasking and Prioritizing
Patience and Empathy
I love watching movies, writing stories for movies, and playing video games.
I love to write scripts for movies and also read them
Timeline
Sandwich Artist
Jimmy Johns Gourmet Subs
2023.02 - Current
Server
IHOP
2023.01 - 2023.02
Warehouse Worker
Amazon
2022.12 - 2023.01
Crew Member
Raising Cane's Restaurants
2020.08 - 2022.12
Bachelor of Science - Film/Cinematography
Huntington University
High School Diploma -
Valley Vista High School
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