Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Refrences
Generic
Jayson Mosier

Jayson Mosier

San Antonio,TX

Summary

Accomplished Manager with a proven track record at Crossroad Bicycles, enhancing operations and achieving over $1.3M in sales. Expert in sales management and decision-making, I excel in conflict resolution and fostering customer relationships. Demonstrated ability to improve team performance and streamline processes for efficiency.

Overview

25
25
years of professional experience

Work History

Manager

Crossroad Bicycles
San Antonio, TX
11.2022 - Current
  • Currently in charge of the day-to-day operations of Crossroad Bikes.
  • Streamlined inventory management to meet demand accurately.
  • Cultivated and preserved long-standing customer connections.
  • Delegated work to staff, setting priorities and goals.
  • Enhanced team member performance through use of strategic and tactical approaches, motivational coaching and training.
  • Enforced customer service standards and resolved customer problems to uphold quality service.

Sales and Repair Technician

Ride A Way Bicycle
San Antonio, Texas
05.2019 - 11.2024
  • Analyzed complex problems related to products and provided solutions in a timely manner.
  • Provided technical support and advice to customers regarding their repair needs.
  • Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
  • Sold high-ticket value items, some of which exceed $6,000.

Security Guard

Allied Universal Security Services
San Antonio, Texas
05.2019 - 11.2024
  • Enforced safety regulations and monitored access control points.
  • Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
  • Addressed problems quickly and reported clear information while working under minimal supervision.

Assistant Manager

Performance Bicycle
San Antonio, Texas
02.2015 - 03.2019
  • Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
  • Organized team activities to build camaraderie and foster pleasant workplace culture.
  • Provided guidance and support to junior staff members on daily tasks, projects, and objectives.

Education

Bachelor of Arts - Anthropology

The University of Texas At San Antonio
San Antonio, TX
05-1999

Skills

  • Decision-making
  • Sales management
  • Expense tracking
  • Conflict resolution

Affiliations

  • Ultra Runner, completed multiple ultra-marathons including 50 mile distances
  • Mountain Biking and Road Biking Enthusiast

Timeline

Manager

Crossroad Bicycles
11.2022 - Current

Sales and Repair Technician

Ride A Way Bicycle
05.2019 - 11.2024

Security Guard

Allied Universal Security Services
05.2019 - 11.2024

Assistant Manager

Performance Bicycle
02.2015 - 03.2019

Bachelor of Arts - Anthropology

The University of Texas At San Antonio

Refrences

  • Robert Brill Former Manager Performance Bicycle 1(210) 284-6828
  • George Chaves Former Lead Mechanic Performance Bicycle 1(915) 731-2903
  • George Cabaza Former Manager Bike World 1(210) 385-7163
Jayson Mosier