Jayson Paulino
Brooklyn,NY
Summary
Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.
Overview
4
4
years of professional experience
4
4
years of post-secondary education
Work History
Internship
America On Tech
New York, Ny
04.2022 - 12.2022
- Assisted team in implementing software solutions for client projects.
- Designing websites for client projects using skills in Coding and cybersecurity
- Prioritized and organized tasks to efficiently accomplish service goals.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
Customer Service Representative
Five Guys
Brooklyn, Ny
04.2025 - Current
- Processed customer transactions efficiently using point-of-sale systems.
- Processed cash, credit, and gift card payments securely, ensuring accuracy and customer satisfaction.
- Guided customers in menu selections and provided accurate product information to enhance their dining experience.
- Resolved customer complaints with patience and professionalism.
- Trained and mentored new cashiers to improve service quality and operational efficiency.
- Maintained cleanliness and organization of the dining and cashier areas.
- Maintained cleanliness and organization of the dining area.
- Collaborated with team members to ensure smooth operations.
Education
Bachelor of Computer Science - Computer Science
Hunter College
New York, NY 09.2022 - 08.2026
Skills
- Coding
- Cyber security
- Web design
- Mathematical accuracy
- Attention to detail
- Visual merchandising
- Software troubleshooting
- Problem resolution
- Team collaboration
- Adaptability and flexibility
- Point of sale system
Timeline
Customer Service Representative
Five Guys
04.2025 - Current
Bachelor of Computer Science - Computer Science
Hunter College
09.2022 - 08.2026
Internship
America On Tech
04.2022 - 12.2022