Jayson Reid
Wilmington,NC
Summary
Result driven sales professional with a background in B2B sales, customer relationship
management, and fleet logistics. Proven top performer, ranked 1 st in district in sales revenue.
Recognized for consistently generating new business, exceeding quotas and driving revenue
growth. Proficient in building strong client relationships, managing complex logistics, and
executing business growth, pricing and upselling strategies.
Overview
8
8
years of professional experience
Work History
Assistant Rental Manager
Penske Truck Leasing
09.2024 - Current
- Developed B2B and B2C transportation solutions for local businesses and fortune 500
accounts.
Generated new business accounts through cold calling, referrals, outbound prospecting and
in person meetings.
Built long-term relationships with customers, increasing client retention and recurring
revenue.
Implemented operational improvements, reduced costs while improving customer
relationships. - Increased customer satisfaction by addressing and resolving rental issues promptly and professionally.
- prospective renters from various market segments..
- Expedited conflict resolution between tenants and landlords by acting as mediator in communication efforts and providing viable solutions.
Sales and operations management trainee
Penske truck leasing
03.2024 - 09.2025
- Improved operational efficiency by streamlining processes and implementing new technologies.
- Spearheaded quality assurance efforts, conducting audits and addressing areas of non-compliance promptly.
- Assisted in budget planning, ensuring financial targets were met while maintaining high-quality standards.
- Coordinated logistics for efficient material handling and timely product deliveries.
Beach And Pool Rental ATTENDANT
Holiday Inn Resort Wrightsville Beach, OTO Development
06.2022 - 10.2023
- Greeted guests with a warm and friendly demeanor, providing information about rental options, rates, policies, and local activities for them to do
- Communicate regularly with guests making them feel like they are welcomed to the resort and enjoying their stay
- Demonstrated exceptional conflict resolution skills by effectively addressing concerns and resolving issues with unhappy guests, ensuring their satisfaction, and maintaining a positive guest experience
- Utilize strong communication and interpersonal skills to defuse tense situations and find mutually agreeable resolutions, turning potentially negative experiences into positive outcomes
- Successfully manage challenging situations while keeping a calm and professional demeanor while dealing with individuals who were unwilling to leave rentals after being asked to, while prioritizing the safety and well-being of all parties involved
- Reported any unsafe conditions or needed repairs to supervisor immediately
- Managed cash register operations accurately while processing payments from customers
- Implemented security protocols such as checking identification cards for members entering the facility
- Observed and patrolled pool area to enforce safety regulations.
Groundskeeper/LANDSCAPER
Blockade Runner Beach Resort
06.2022 - 08.2022
- Execute comprehensive maintenance and landscaping plans for a beachfront resort, ensuring the pristine appearance and functionality of the grounds
- Skillfully operated and maintained a wide range of landscaping equipment and machinery
- Collaborated closely with the property management team to ensure the plans of the property were executed on time and efficiently
- Provide customer service with the resort guest by promptly addressing guest inquiries and requests, addressing landscaping concerns, and ensuring a positive guest experience
- Manage and schedule time of use of loud equipment to ensure guest satisfaction
- Effectively managed time and resources to complete tasks within established deadlines while prioritizing multiple projects simultaneously
- Answered questions regarding care and general knowledge of landscape
- Utilized advanced knowledge of horticulture principles in the selection of plants for installation in various environments
- Collaborated with clients to determine their preferences regarding design elements such as plant type and placement
- Provided exceptional customer service by addressing any concerns promptly.
Painter/LABORER
Integrity Painting
07.2017 - 06.2021
- Apply various finishing to buildings, fences, rooms and other structures, sanding, remove old paint, power wash and more
- Collaborated with other team members to complete projects in a timely manner; provided assistance where needed
- Collaborated closely with customers to understand their painting needs, preferences, and desired outcomes
- Regularly communicated with customers during the painting process, addressing any concerns or modifications to ensure their vision was realized
- Cleaned up job site after completion of project; disposed of waste material properly
- Communicated project requirements and progress to supervisors, addressing any potential challenges or delays proactively
- Checked finished work for quality assurance purposes ensuring that it met customer specifications
- Managed painting projects effectively, adhering to project timelines and delivering within established deadlines
- Measured surfaces accurately using tape measure or laser leveler for precise application of paint products
- Prepared surfaces for painting by scraping, sanding, and priming; ensured proper surface preparation before applying paint
- Performed minor drywall repair work prior to applying primer or paint coats
- Inspected walls for damage prior to painting and determined necessary repairs
- Ensured that all safety regulations were followed while performing duties on site
- Actively listened to customers' needs and provided advice
- Assisted with demolition of existing structures and infrastructure
- Secured roof shingles onto roofs using nails or staples as needed.
Education
Bachelor of Science - Marketing: Sales Management And Professional Sell
Liberty University
VA, US12.2023
Skills
- B2B sales & lead Generation
- Customer relations & conflict
Resolution - Cold calling & prospecting
- Upselling & cross selling
- Client retention &
relationship management - Fleet & inventory
Management
- Team collaboration &;
leadership skills - Contract & agreement
management - Team coordination
Problem-solving & decision
making - Manage rental operations
- Develop and tracked
budgets - Implement sales and leasing
strategies
Timeline
Assistant Rental Manager
Penske Truck Leasing
09.2024 - Current
Sales and operations management trainee
Penske truck leasing
03.2024 - 09.2025
Beach And Pool Rental ATTENDANT
Holiday Inn Resort Wrightsville Beach, OTO Development
06.2022 - 10.2023
Groundskeeper/LANDSCAPER
Blockade Runner Beach Resort
06.2022 - 08.2022
Painter/LABORER
Integrity Painting
07.2017 - 06.2021
Bachelor of Science - Marketing: Sales Management And Professional Sell
Liberty University