Jayson R. Gwaltney
Seminole
Summary
Business professional with comprehensive background in analyzing complex data to drive strategic initiatives. Known for enhancing operational efficiency and supporting decision-making processes through detailed analysis. Highly collaborative team member focused on achieving results and adapting to dynamic business needs. Proficient in data modeling and process improvement.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Business Analyst
PennyMac Home Loans
Tampa, FL
10.2024 - Current
- Analyze weekly production of underwriters onshore and offshore to maximize loan allocation.
- Writing and updating of Policies and Procedures.
- Manage monthly testing and certification of underwriters.
- Review loans proper asset verification.
Admin/Technical Writer/Compliance Analyst
PennyMac Home Loans
Tampa, FL
09.2022 - 10.2024
- Management of Policy & Procedure documents and portal.
- Subject Matter Expert (SME) for Closing Review CDL & TPO approved to write P&Ps for department.
- Managing updates from SMEs.
- Proofreading and Publication of new and updated P&Ps.
- Managing Compliance updates between Corporate Policy and departmental policy with SMEs. (PAWS).
Mortgage Closer
PennyMac Home Loans
Tampa, FL
08.2019 - 09.2022
- Final mortgage document review and preparation for new purchases and refinanced closings.
- Ensuring compliance with FHLMC, FNMA, FHA, VA, HUD, GNMA, RESPA, RD and Regulation Z.
- Experience with Broker Direct and Consumer direct closing.
- Fee Collaboration with Brokers, Title, and Settlement Agents.
- Consistent Top 10 of 130 nationwide closers.
- Training and Certification of Mortgage Closers.
Eviction Coordinator
FAY Servicing
Tampa, FL
12.2017 - 03.2019
- Customer Service & Client Relations.
- Property Management & Preservation.
- Hiring and management of Evictions of foreclosed homes.
- Litigation monitoring of property disputes including easements, property lines, liens, and manufactured home ownership.
- Repair Authority up to $2000.
- Settlement authority up to 1% of home value.
Foreclosure Case Manager
EXL Legal
St. Petersburg, FL
02.2016 - 11.2017
- Customer Service & Managing Foreclosure Cases.
- Document Generation & E-Filing.
- Calculating Judgment Figures for Foreclosure hearings.
- Coordination of Hearings with Court & Opposing Counsel.
Foreclosure Case Manager
Law Offices of Daniel Consuegra
Tampa, FL
12.2013 - 03.2015
- Customer Service & Managing Eviction Cases Post Foreclosure Sale.
- Coordination of Property Managers, Preservation Teams, and Government.
- Tracking & Rectifying Code Violations with Government, HOA & COA.
- Prepare & File Legal Documents.
Team Lead
Provost LLC
Tampa, FL
01.2007 - 11.2013
- Oversee Case Managers & Document Retrieval Specialists
- Management/Administration, Supervision/Training, Meeting Team Goals & Employee Reviews.
- Troubleshooting issues in Service of Process with Employees, Vendors & Clients.
- Productivity Analysis, Reporting progress to clients, and accounting rectification with AR/AP.
- Behavior based interviewing & Training/Cross Training employees.
- Creating IPGs (individual performance goals) & Managing with KPI (key performance indicators) .
- Improving productivity and morale through development, team optimization, and accountability.
- Achieved “Team of the Month” multiple times & Named as One of Companies Training Coaches.
Education
Associates Degree - Liberal Arts: History
Sullivan County Community College
Loch Sheldrake, NY05-1995
Food Service Certificate Program - undefined
Sullivan County BOCES
Ferndale, NY06-1993
High School - undefined
Liberty Central High School
City, State06-1993
Skills
- Technical: Encompass, REY, Excel, Google and Microsoft Office products, ProLaw, MSP, Vendorscape, Municipal websites (Property Appraiser, Official Records, Register of Deeds, Court records)
- Language: Able to understand foreign accents effectively to provide outstanding customer service
- Interests: Music and video production, and editing Fishing, Stand up Comedy
Certification
- Insurance Claims Adjuster License - 2021- Present
Timeline
Business Analyst
PennyMac Home Loans
10.2024 - Current
Admin/Technical Writer/Compliance Analyst
PennyMac Home Loans
09.2022 - 10.2024
Mortgage Closer
PennyMac Home Loans
08.2019 - 09.2022
Eviction Coordinator
FAY Servicing
12.2017 - 03.2019
Foreclosure Case Manager
EXL Legal
02.2016 - 11.2017
Foreclosure Case Manager
Law Offices of Daniel Consuegra
12.2013 - 03.2015
Team Lead
Provost LLC
01.2007 - 11.2013
Food Service Certificate Program - undefined
Sullivan County BOCES
High School - undefined
Liberty Central High School
Associates Degree - Liberal Arts: History
Sullivan County Community College
Leadership & Activities
- PennyMac Home Loans
- Business Resource Group BOLD
- Vice Chair 2025.
- Membership Coordinator 2024.
- Creation and management of presentations and activities relating to African Americans.
- PowerPoint and flyer production.
- Member of Tampa ACT team 2023-2025.
- DJ for company events.
- Freelance
- Claims Adjuster
- 2018-2025
- Review and assessment of damage to homes and property.
- Client and Customer relations.
- Generating reports of damage of insured property.