Jayson St.Pierre
Okeechobee,FL
Summary
I started in the Manufactured Housing Industry as a Maintenance Technician with Chateau Communities approximately 30 years ago and learned hands on how to manage and maintain the grounds and buildings of numerous properties. While employed by Chateau Communities, Hometown America purchased Chateau Communities and I retained my position and was quickly promoted to Maintenance Supervisor. I continued my success with Hometown America and was soon promoted to Community Manager of a small 101 site community. I quickly moved to a larger property and was managing a 504 site community when Equity Lifestyle Properties purchased Hometown America, where I once again retained my position. I have now been with Equity Lifestyle Properties for 12 years where I have Managed and Interim Managed numerous properties. I am currently the General Manager for Okeechobee KOA RV Resort. This is the largest KOA in the United States and consists of 197 acres. The resort is staffed with 29 employees and has numerous amenities to include a 9 Hole Golf Course, General Store, Restaurant, Convention Center, 2 Swimming Pools, numerous Sports Courts and so much more. The property has 278 Annuals, 15 Cabins, 6 Park Models and 788 RV sites.
Overview
27
27
years of professional experience
Work History
General Manager
Equity Lifestyle Properties
10.2011 - Current
- Currently employed as General Manager for 197 acre Resort overseeing 29 employees, general store, fully licensed liquor bar, 9 hole golf course, 278 Annuals, 15 cabins, 6 Park Models and 877 RV sites.
- Managed budget implementations, employee reviews, training, schedules and contract negotiations.
- Developed and maintained relationships with customers and suppliers through account development.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Managed numerous properties throughout Florida and assisted with properties when managers were terminated or retired.
- Implement programs and protocols to enhance company policy and safety.
- Directed events for employees and residents to build and improve relationships.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
Property Manager
Hometown America LLC
01.2003 - 10.2011
- Developed and executed plan to achieve and maintain required rate of occupancy.
- Oversaw management of 3 properties while providing general service to tenants.
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
- Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays and schedule changes.
- Organized and participated in meetings to give residents opportunity to ask questions and provide forum for issues to be addressed.
Maintenance Supervisor
Chateau Communities LLC
03.1997 - 01.2003
- Maintained equipment, inventories and system upgrades in order to prepare and present detailed reports to upper management.
- Supervised up to 5 employees and scheduled shifts.
- Increased productivity by reducing downtime, budgeting effectively, allocating tasks and maintaining high standards of safety and work quality.
- Analyzed and identified equipment failure root causes and initiated correction actions.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Procured pricing information from various vendors to support cost-effective purchasing.
- Monitored safety compliance to maintain strict standards and protect team members from harm.
- Optimized supply levels to keep stock within ideal parameters for expected needs.
- Coordinated preventative maintenance schedules, verifying equipment safety and function.
Skills
- Financial Budgeting and Reporting
- Resort Management Systems
- Vacancy Marketing
- Dispute Handling
- Grounds and Facility Inspection
- Monthly Fee and Payment Collection
- Team Building
- Employee Retention
- Resident Relations
- Tenant and Eviction Laws
- Sales and Rentals
- Property Management Software Understanding
Accomplishments
- Supervised a team of approximately 70 staff members, 2 golf courses, 2 restaurants, 2 golf pro-shops numerous amenities, 2 large clubhouses and 1500 homes. I also orchestrated the cleanup of the property after Hurricane Ian came ashore and destroyed much of the property.
- In 2020 I was awarded the most homes sales in Florida with 22 home sales. I was also awarded the most rental conversions for 2020. I was the manager of the property and at the time could not find a Sales Associate for the position.
- I have been a CPO (certified pool operator) for 16 years. I recently renewed in 2022.
Timeline
General Manager
Equity Lifestyle Properties
10.2011 - Current
Property Manager
Hometown America LLC
01.2003 - 10.2011
Maintenance Supervisor
Chateau Communities LLC
03.1997 - 01.2003