JAYSON SWEARINGEN
Abingdon
Summary
Skilled professional ready to excel in leadership role with focus on results-driven performance. Proven ability to streamline operations and foster team collaboration to achieve organizational goals. Known for reliability and adaptability in meeting changing demands while maintaining high standards.
Overview
11
11
years of professional experience
Work History
Supervisor
Dick Blick Art Materials
01.2025 - Current
- Trained and mentored new staff members to enhance their skills and promote professional growth.
- Managed inventory levels, placing orders to maintain stock and meet customer demand effectively.
- Conducted regular team meetings to communicate expectations and gather feedback from team members.
- Ensured compliance with safety regulations, promoting a safe work environment for employees.
- Maintained accurate records of employee performance and development plans for future reference.
- Monitored employee performance, providing coaching and support to drive productivity and engagement.
- Facilitated conflict resolution among team members to maintain a positive and collaborative atmosphere.
Operations Manager
Loves Travel Stops & Country Stores
09.2021 - 10.2024
- Led daily operations to ensure a safe and efficient work environment for all staff and customers.
- Implemented training programs that enhanced employee skills and increased overall team performance.
- Monitored customer feedback and service metrics to identify areas for improvement and implement changes.
- Managed scheduling to effectively meet staffing needs while balancing labor costs and customer service goals.
- Developed and executed operational strategies that aligned with corporate objectives and enhanced profitability.
- Ensured compliance with health and safety regulations, maintaining a clean and secure location for all.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Developed and maintained relationships with external vendors and suppliers.
- Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
- Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.
Maintenance Manager/Parts Clerk
Hirschbach Motor Lines
02.2020 - 09.2021
- Count and inspect the equipment and parts received to ensure the quality of the shipment.
- Look-up and purchase select items with companies such as Daimler, Kenworth and International Trucking.
- Keep good relations with the customers and distributors.
- Manage a small team the was in charge of the daily upkeep and repairs of the facility.
- Responsible for order any of the required materials or supplies to keep both departments running smoothly.
Conductor
BNSF Railway
06.2018 - 01.2020
- Coordinate the movement of trains and rail cars ensuring the timely operation, delivery and safety of the crew on board.
- On-board maintenance if anything on the locomotive or a rail car malfunctions the conductor was in charge of repairs.
- Communicate with dispatch and ensure the route and train movement is correct with the company.
- Maintained clear and accurate documentation of cargo and train operations to comply with regulatory requirements.
- Performed daily inspections on locomotives and rail cars to identify and address maintenance needs promptly.
Clerk
Sirloin Stockade
02.2017 - 06.2018
- Processed customer orders efficiently, ensuring accurate and timely service delivery.
- Maintained cleanliness and organization of the dining area to enhance customer experience.
- Assisted with food preparation and presentation, ensuring high quality and compliance with standards.
- Provided exceptional customer support by addressing inquiries and resolving issues promptly.
Customer Service/2nd Assistant Manager
Hy-vee
04.2015 - 02.2017
- Work with customers that have complaints or need assistance throughout the store with anything from providing information to contact numbers for further help.
- Help with the training of newer staff such as cashier, backstock customer service or any of the specific departments.
- Verify that scheduling is correct for the day.
- Help run the front line area which is the checkout lanes with the cashiers and courtesy clerks.
- Run the backroom which is the where we ensure all new off loaded truck product gets brought out to the shelves for the customers.
Education
High School Diploma - General Education
Knoxville High School
Knoxville, IL05.2016
Skills
- Leadership
- Training and mentoring
- Negotiation
- Critical thinking
- Planning and Scheduling
- Customer service
- Data Analysis
- Organization
- Adaptability
- Attention to detail
- Goal oriented
- Staff management
Timeline
Supervisor
Dick Blick Art Materials
01.2025 - Current
Operations Manager
Loves Travel Stops & Country Stores
09.2021 - 10.2024
Maintenance Manager/Parts Clerk
Hirschbach Motor Lines
02.2020 - 09.2021
Conductor
BNSF Railway
06.2018 - 01.2020
Clerk
Sirloin Stockade
02.2017 - 06.2018
Customer Service/2nd Assistant Manager
Hy-vee
04.2015 - 02.2017
High School Diploma - General Education
Knoxville High School