Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

JAYSON SWOBODA

Savage,MN

Summary

Results-driven Manager with proven success in enhancing customer service and building strong client relationships. Expertise in task delegation, project oversight, and implementing strategies that boost customer satisfaction and loyalty. Demonstrates strong analytical skills and problem-solving capabilities, with a solid background in hand and power tools. Known for reliability, leadership, and a commitment to exceeding organizational goals in fast-paced environments.

Overview

28
28
years of professional experience

Work History

Manager/Project Manager

Duncan Stone
Plymouth, MN
06.2019 - Current
  • Provided support for customers by addressing complaints quickly and efficiently, displaying exceptional customer service skills
  • Assigned, prioritized, and delegated tasks and responsibilities to departmental employees
  • Utilized strong analytical and problem-solving skills to address operational issues
  • Oversaw multiple projects simultaneously and ensured tasks were efficiently completed
  • Fostered positive relationships with clients through proactive communication tactics
  • Created innovative strategies for increasing customer satisfaction and loyalty, highlighting an ability to think outside the box
  • Created Bids and Closed out Jobs

Manager/Scheduler

Princess Marble and Granite
Burnsville, MN
05.2012 - 05.2019
  • Scheduled all installs and service calls with customers and job supervisors
  • Daily schedule for installers and shop production schedule
  • Spoke daily with the sales force, customers and clients to keep production moving
  • Managed installers and jobs making sure they were completed in a timely manner
  • Monitored daily progress of scheduled tasks and adjusted as needed to meet deadlines.
  • Handled issues that occurred during production phases, quickly remedying equipment malfunctions and staff problems.

Carpenter / Boss

Self Employed
Savage, MN
03.2011 - 05.2012
  • Wood working, Painting, Built additions, Finished basements and bathroom remodels

Cabinet Service / Counter Top Installer

Guyers Builders Supply
Plymouth, MN
06.2000 - 03.2011
  • Measured and fabricated / Installed granite and corian counter tops for 6 yrs and Fabricated and measured counter tops
  • Managed granite and corian shops and installers 5 yrs
  • Scheduled all installs and shops production schedule
  • Met with customers / builders and sales people daily
  • Ordered all material for granite and corian jobs
  • Cross-trained colleagues on counter operations and procedures.
  • Resolved customer issues and concerns quickly to promote better service and keep lines moving.

Cabinet Maker

ALS Cabinets
Burnsville, MN
05.1997 - 06.2000
  • Built and installed cabinets
  • Configured blue prints and staged cabinets for install

Education

ASSOCIATES DEGREE -

HENNEPIN TECHNICAL COLLEGE
Eden Prairie
01.1997

GENERALS -

NORMANDALE COMMUNITY COLLEGE
Bloomington, MN
01.1995

Skills

  • Finish Carpentry
  • Construction and Commercial experience
  • Problem solving
  • Team leadership
  • AutoCAD proficiency
  • Microsoft Office skills
  • Accurate measurements and estimates
  • Hand and power tool knowledge
  • Moraware software
  • Windows operating system
  • Blueprint reading

References

References available upon request.

Timeline

Manager/Project Manager

Duncan Stone
06.2019 - Current

Manager/Scheduler

Princess Marble and Granite
05.2012 - 05.2019

Carpenter / Boss

Self Employed
03.2011 - 05.2012

Cabinet Service / Counter Top Installer

Guyers Builders Supply
06.2000 - 03.2011

Cabinet Maker

ALS Cabinets
05.1997 - 06.2000

ASSOCIATES DEGREE -

HENNEPIN TECHNICAL COLLEGE

GENERALS -

NORMANDALE COMMUNITY COLLEGE

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