Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
CustomerServiceRepresentative

Jayson Thomas

Elk Grove,California

Summary

Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Customer Service Representative

Tops Yogurt
02.2023 - 01.2025
  • Experience in food handling (ice cream, freezes, mixing yogurt, creating toppings)
  • Allowed unsatisfied customers to feel at ease
  • Approached ordeals in a professional manner

Bazaar Employee

Sacramento Betsuin
08.2014 - 08.2020
  • Advertised the production of our content
  • Interacted with strangers to get accustomed to the environment
  • Sold off products customers didn't initially think of buying

Education

High School Diploma -

Franklin High School
Elk Grove, CA
05.2022

Skills

  • Customer service
  • Active listening
  • Relationship building
  • Reading comprehension
  • Food Handling

Certification

  • California Driver's License
  • Food Handlers Certificate

Languages

English

Timeline

Customer Service Representative

Tops Yogurt
02.2023 - 01.2025

Bazaar Employee

Sacramento Betsuin
08.2014 - 08.2020
  • California Driver's License
  • Food Handlers Certificate

High School Diploma -

Franklin High School
Jayson Thomas