Jayson Yates

* Created pdf packages for investors using different templates for each investor.

* Scanned in documents and ordered them into the system.

*Assisted post-closing department with issues with investors and packages created.

*Also assisted manager with any other side projects they had availiable.

• Trained new employees on store policies, procedures, and product knowledge, setting them up for success in their roles.
• Consistently met or exceeded individual performance metrics related to sales goals and customer satisfaction ratings.
• Maintained detailed records of customer inquiries and transactions for future reference as needed.
• Educated customers on proper device usage and maintenance, reducing returns and exchanges significantly.