Hi, I’m
Jayson Nevins
Operations Leader
Denver,CO
Summary
Seasoned Operations Manager and talented leader with 10+ years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.
Overview
18
years of professional experience
Work History
All My Sons Moving & Storage
Operations Manager
07.2020 - Current
Job overview
- Increased operational efficiency by streamlining scheduling and dispatching processes, reducing delays of shipments by 38%
- Successfully hired and retained high-performing crew members, improving team stability and reducing turnover by 22%
- Ensured 100% DOT compliance and safety record, minimizing incidents and maintaining company standards
- Supported sales team efforts, leading to a 23% increase in sales performance and exceeding monthly revenue goals
- Enhanced online reputation, growing Google and Facebook reviews by 200%, contributing to a stronger brand presence
- Consistently met or exceeded profit projections by managing operational costs and optimizing P&L performance
U-Haul International
General Manager / Storage Facility Director
03.2018 - 07.2020
Job overview
- Managed operations across two U-Haul locations, overseeing over 1,000 storage units, two truck fleets, and two showrooms
- Achieved a consistent increase in storage occupancy levels year-over-year, enhancing revenue potential
- Reduced delinquent accounts by 38% through effective follow-up and customer relationship management
- Ensured timely completion of all property maintenance, achieving cost savings of 14% over previous year
- Recruited, mentored, and managed a high-performing team, improving employee retention
- Drove sales growth and equipment productivity, leading to a 32% increase in overall revenue
- Increased revenue streams through cost management, scheduling optimization, and implementing corrective actions based on variance and risk analysis
Creative Food Group, LLC
Operations Manager
07.2017 - 02.2018
Job overview
- Directed all food and beverage operations at Tucson International Airport, managing $9 million in annual sales
- Improved financial accuracy by implementing robust expense classification processes, resulting in an 18% reduction in discrepancies
- Collaborated with unit management teams to set and achieve operational goals, enhancing overall financial performance by 8%
- Developed and implemented inventory control systems, reducing waste by 16% and improving cost management
- Established and upheld stringent food safety standards, achieving compliance ratings of 100% during inspections
- Designed and launched a comprehensive training program for new employees, resulting in a 50% decrease in onboarding time and improved employee performance
- Successfully oversaw the opening of three new restaurants and a coffee shop, contributing to a 33% increase in overall market presence
SAS Restaurant Ventures LLC
Certified Training Restaurant General Manager
12.2015 - 07.2017
Job overview
- Led daily operations of the restaurant, ensuring seamless service and operational efficiency
- Conducted weekly meetings with management to identify growth opportunities and implement new promotions, resulting in a 9% increase in sales
- Optimized inventory management by purchasing adequate quantities of food, beverages, equipment, and supplies, reducing waste by 14%
- Fostered a guest-centric culture by personally greeting customers and utilizing feedback to implement positive changes, improving customer satisfaction scores by 22%
- Organized and executed special events, including receptions, promotions, and corporate luncheons, contributing to increased brand visibility and revenue growth
Killer Culinary
Restaurant General Manager
10.2014 - 12.2015
Job overview
- Directed daily operations of the restaurant, ensuring high levels of efficiency and guest satisfaction
- Led weekly management meetings to identify opportunities for improvement and launch new promotions, resulting in increased sales
- Managed inventory procurement for food, beverages, equipment, and supplies, optimizing costs and reducing waste by 13%
- Fostered a guest-centric culture by personally greeting customers and utilizing feedback to implement positive changes, improving customer satisfaction scores by 31%
- Organized and executed special events, including receptions, promotions, and corporate luncheons, contributing to increased brand visibility and revenue growth
MCL Enterprises Burger King
Restaurant General Manager
03.2007 - 10.2014
Job overview
- Directed all aspects of restaurant operations, ensuring exceptional service and operational efficiency in a fast-paced environment
- Supported a clean and safe establishment, achieving compliance with health and safety standards and receiving recognition for cleanliness
- Managed food and paper costs, along with labor expenses, leading to a reduction in operational costs by 17% while maintaining quality service
- Achieved and sustained above-average speed of service and guest satisfaction ratings during high-volume periods
- Balanced invoices and expenses accurately, ensuring prompt payments and financial accountability
- Dissected monthly P&L statements, providing insight into financial performance and guiding strategic decisions
- Ensured that all prepared food met quality and quantity standards, contributing to an enhanced dining experience and customer loyalty
Education
Presidio High School , Tucson, AZ
High School Diploma
12.2004
Skills
- Leadership and Team Management
- Time Management and Organizational Skills
- Outstanding Communication and Guest Relations
- Quick Learner with Strong Multi-Tasking Ability
- Skilled negotiator and salesman
- Database Management and Labor Cost Analysis
- Risk Analysis and Profit & Loss Management
- Budgeting and Strategic Planning
- Operations Management
- Proficient in Microsoft Office
Certification
- DOT Medical Card
- Reasonable Suspicion Training
- Driver's License
- Forklift Certified
- Microsoft Office Specialist
Timeline
Operations Manager
All My Sons Moving & Storage
07.2020 - Current
General Manager / Storage Facility Director
U-Haul International
03.2018 - 07.2020
Operations Manager
Creative Food Group, LLC
07.2017 - 02.2018
Certified Training Restaurant General Manager
SAS Restaurant Ventures LLC
12.2015 - 07.2017
Restaurant General Manager
Killer Culinary
10.2014 - 12.2015
Restaurant General Manager
MCL Enterprises Burger King
03.2007 - 10.2014
Presidio High School
High School Diploma
- DOT Medical Card
- Reasonable Suspicion Training
- Driver's License
- Forklift Certified
- Microsoft Office Specialist
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