Jaytarrra Raymond

• Greet patients in a professional timely manner

• Check In/Out patients ( Aetna)

• Verify Insurances

• Answer incoming phone calls

• Schedule patient appointments

• Assist the medical assistants such as ordering labs

• Proficient in multitasking

• File papers, scan paper work into patients charts, fax other facilities such as imaging, laboratories & referrals

• Collect patients financial responsibilities such as co pay & past due balances

• Keep and maintain front desk area and lobby clean

• Checked patients in & out for appointments

• Verify insurances

• Informed patients of their financial responsibilities-collected co-payments, deductibles, balances

• Scheduled and followed up on patient appointments ( eClincals/Exeperity) and maintained patient files.

• Managed office phone lines by checking voicemail, returning calls, follow up calls and directing messages to team members.

• Carried out daily tasks by communicating with physicians, technicians, and medical assistants.

• Retrieved faxes and uploaded documents to patient charts to assist clinical staff.

• Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)

• Maintain accurate medical records & billing information

• Protected patients by observing strict HIPAA guidelines.

• Scanning records .

• Order front desk supplies

• Took messages from patients and promptly relayed to appropriate staff.

• Greeted patients and visitors to answer questions or refer inquiries to appropriate personnel.

• Sort and receive delivers

• Assist healthcare providers; such as prep patient exam rooms, and maintain supplies

• Trained new staff on office procedures, insurance processes and medical terminology.

• Administrative tasks: filing, photocopying, calendar management

• Straightened up waiting room to maintain neat and organized space

• Greet patients in a timely, professional manner and answer customer questions

• Make subs/sandwiches (in person & online)

• Receive & organize deli products

• Prepare platters, party trays (in person & online)

• Provide excellent customer service

• Operate meat & cheese slicers, oven, fryer, cutting tools & other deli equipment

• Stock Grab n Go cases

• Maintain Publix’s high standards of freshness & sanitation

• Follow store policies