Jaythien D. Hernandez
Manchester,New Hampshire
Summary
Young, Mature, Reliable Individual who is self-motivated and has excellent skills in guest relations and multi-tasking and working as a team. Dedicated to exceeding customer expectations, improving operations, and assisting team members. Exceptional at overcoming obstacles and following protocol for maximum eciency. Lifting up to 100 pounds and standing for up to 12 hours are both possible.
Overview
6
6
years of professional experience
Work History
Deliver Driver
Uber Eats
04.2024 - Current
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Completed rush deliveries on tight timetables to satisfy customer needs.
Tire and Lube Technician
Walmart
08.2023 - 05.2024
- Kept shop areas neat, clean, and free of safety hazards.
- Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
- Improved customer satisfaction by providing timely and accurate tire and lube services.
- Performed tire rotations and recommended necessary tire replacements to promote tire functionality and vehicle safety.
- Balanced tires accurately to enhance vehicle stability and ensure smooth driving experiences for customers.
- Mounted and balanced tires to promote even wear and decrease on-the-road safety hazards.
- Installed wiper blades and headlamps and confirmed items' functionality to promote safe vehicle operation.
- Greeted customers and answered questions about oil changes and other services.
- Trained new technicians in company procedures and best practices, contributing to a high-performing team environment.
Line Cook
The Foundry
10.2022 - 08.2023
- Made the same dishes several times a day with the same level of care, attention to detail, and quality
- Kept well-stocked stations with supplies and spices for maximum productivity
- Prepared cooking supplies, ingredients, and workstations when opening and closing the kitchen
- Prepared food for frying, including meats, poultry, and fish
- Operated all kitchen equipment, including Knives, Oven, gas lit burners, deep oil fryer, safely to avoid injuries
Sales Associate
Spirit Halloween
08.2022 - 10.2022
- Used upselling techniques and offered product and service consultations
- Organized displays and stocked shelves to draw customers' attention to specific items
- Kept up with current promotions, exchange policies, payment policies, and security procedures
Senior Sales Associate
O'Broadway
12.2020 - 09.2022
- Was in charge of answering customer questions about merchandise and pricing
- Interacted with customers in a genuine and pleasant manner
- Alerted management after spotting potential shoplifters
- Completed all point-of-sale opening and closing procedures, as well as counting the cash register contents
- Operated a cash register with 100% accuracy for cash, check, and credit card transactions
Sandwich Artist
Subway
06.2019 - 04.2020
- Was responsible for food preparation in order to meet franchise standards for quantity, speed, and packaging
- Interpreted over 50 food order slips per shift to ensure that food was prepared according to customer requests
- Accepted payments and made changes to the way transactions were processed
- Taught team members how to follow instructions when making sandwiches and other foods
- Restocked supplies and organized food preparation stations as needed
Education
High School Degree -
Central High School
Manchester, NH01.2023
Skills
- Food Handles License
- Adaptability
- Customer service
- Efficient Multi-tasking
- Bilingual
- Order accuracy
Timeline
Deliver Driver
Uber Eats
04.2024 - Current
Tire and Lube Technician
Walmart
08.2023 - 05.2024
Line Cook
The Foundry
10.2022 - 08.2023
Sales Associate
Spirit Halloween
08.2022 - 10.2022
Senior Sales Associate
O'Broadway
12.2020 - 09.2022
Sandwich Artist
Subway
06.2019 - 04.2020
High School Degree -
Central High School
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