Summary
Overview
Work History
Education
Skills
Timeline
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Jayven Moncrief

Port Richey

Summary

Experienced with team supervision, conflict resolution, and operational oversight. Utilizes leadership and problem-solving skills to maintain smooth operations. Effective at prioritizing tasks and meeting deadlines. Track record of fostering teamwork and enhancing productivity.

Overview

3
3
years of professional experience

Work History

Shift Manager

Papa Johns
10.2021 - Current
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Physically counted and recorded the quantity of products within a store, ensuring accuracy of inventory records by comparing physical stock to system data.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.
  • Coordinated activities of the kitchen and dining room staff to ensure that customers are served properly and in a timely manner.

Brand Ambassador/ Sales Associate

Mile High Fitness & Wellness
05.2024 - 10.2024
  • Increased positive word-of-mouth referrals through genuine, personalized customer interactions and excellent product knowledge.
  • Ensured accurate representation of the brand by maintaining consistent messaging and visuals across all promotional materials and presentations.
  • Enhanced brand recognition by executing promotional events and engaging customers with product demonstrations.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.

Shift Manager

Dollar Tree
12.2022 - 12.2023
  • Monitored the sales floor constantly to identify potential bottlenecks or inefficiencies that could impede smooth operations during peak hours.
  • Enhanced store performance by effectively managing team members and delegating tasks accordingly.
  • Ensured a clean, organized store environment to maintain a welcoming atmosphere for customers.
  • Accurately counted all cash collected during a business day, reconcile it with sales records, and prepared and secured cash for deposit at the bank.
  • Physically removing incoming shipments from delivery trucks, verifying the quantity condition of goods, and accurately sorting and placing them in designated warehouse storage areas.

Education

Anclote High School
Holiday, FL
08.2021

Ogden International
Chicago, IL
09.2020

Skills

  • Decision-making
  • Time management
  • Cash handling
  • Customer service focus
  • Employee training
  • Exceptional communication
  • Customer engagement
  • Problem-solving skills

Timeline

Brand Ambassador/ Sales Associate

Mile High Fitness & Wellness
05.2024 - 10.2024

Shift Manager

Dollar Tree
12.2022 - 12.2023

Shift Manager

Papa Johns
10.2021 - Current

Anclote High School

Ogden International

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Jayven Moncrief