James Thompson
Professional Truck Driver
Burlington,TX
Summary
Dependable Transport Driver familiar with transporting goods. Organized and hardworking with good multitasking and time management skills. Results-driven team player with 19+ years in transportation looking for a challenging new role. Punctual and efficient Driver known for reliability, route planning and excellent customer interactions. Motivated to provide prompt, friendly and professional service at all times. Experienced Commercial Truck Driver handles different types of loads with skill and efficiency. Well-organized and resourceful with superior work ethic and 19+ years in logistics. Responsible Professional Driver brings great safety record, clean driving history and focus on customer satisfaction. Dependable in handling end-to-end deliveries without damages. Maintains clean, neat and professional vehicle.
Overview
9
9
years of professional experience
Work History
JLT Transport
Self Employed Services
Savannah, GA
11.2019 - 06.2022
- Maintained high customer satisfaction by working quickly and accurately.
- Operated with safety and skill to avoid accidents and delays.
- Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
- Communicated with dispatch to convey delays and adjust delivery plans.
- Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
- Helped prepare and secure loads for delivery.
- Secured loads with proper strapping and bracing techniques to prevent damage to valuable assets across long-haul transports.
- Conducted efficient cargo transfers to maintain route schedules.
- Finalized daily logs on schedule to update internal records and uphold DOT requirements.
- Maintained excellent condition of vehicles through re-fueling, cleaning and repairing.
- Planned routes based on knowledge of local areas, GPS information and customer preferences.
- Adhered to tight schedule and met departure and arrival deadlines.
- Observed city, street and highway driving regulations and took necessary driving precautions when transporting customers.
- Inspected vehicle regularly to identify and handle upkeep needs and maintain professional appearance for customers.
- Read maps and followed written and verbal geographic directions.
- Collaborated with dispatchers to stay on top of pickups and dropoffs and adapted quickly to changing assignments.
Professional Driver/Safety Coordinator
ASAP Express & Logistics
Dublin, GA
05.2006 - 06.2012
- Operated all classes while following all safety protocols and procedures.
- Kept completely clean driving record with no reportable incidents in 19 Years.
- Maintained accurate logs of all deliveries and trips.
- Completed routes efficiently and according to compliance rules.
- Picked up loads and secured properly to maintain safety and avoid damaging products.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads and avoiding dangerous driving actions.
- Delivered goods and products to customer on time and in excellent condition.
- Obtained customer signatures to complete and process paperwork.
- Upheld high standards of professionalism and discretion when working with high-value clients.
- Coordinated efficient routes to avoid delays and optimize schedules.
- Planned and adjusted optimal routes based on traffic and weather conditions.
- Loaded and secured items in trucks to avoid damage to parcels during delivery.
- Answered, scheduled and responded to reservation calls at specific times and locations.
- Kept management looped in on daily activities by updating logs with information such as mileage, gas use and special incidents.
- Updated personal logs and business tracking documents accurately and according to schedule requirements.
- Verified daily deliveries against shipping instructions before delivering to customers.
- Coordinated efficient merchandise loading and unloading to keep up with tight schedules.
- Worked directly with customers to assess damage and incompleteness of orders.
- Generated consistent referrals and repeat business by providing friendly and fast service.
Education
GED -
Burke County High School
Waynesboro, GA10.1999
Associate of Applied Science - Paramedic
Lanier Technical College
Oakwood, GA02.2002
CDL Training - Commercial Driver's License
Savannah Technical College
Savannah, GA12.2006
O.S.H.A. 10
Wiregrass Georgia Technical College
Valdosta, GA02.2018
Skills
- Minor Vehicle Repairs
- Map Reading
- Passenger Reviews or Endorsements
- Knowledge of Local Area Amenities
- Adjusting Routes
- Tires and Brakes Inspections
- Basic Repairs
- Dependable and Trustworthy
- Inquiry Response
- Route Planning and Documentation
- Equipment Safety Verification
- DOT Requirements
- Commercial Drivers License (CDL)
- Efficiency and Time Management
- Federal and State Driving Regulations
- Traffic Laws and Regulations
- Time, Mileage and Fuel Tracking
- Dispatcher Communication
- Customer Relationships
- DOT Regulations
- Mileage and Service Logs
- Customer Retention
- Standard Transmission
- Ability to Lift 50 Pounds
- Log Book Maintenance
- Transportation Logs
- Fire Extinguisher Use
- Insurance Requirements
- Fluent in English
- Safe Driving Practices
- Dispatch Collaboration
- DOT Inspections
- Google Maps
- Inventory System
- Commercial Driving Experience
- Local and Long Distance Driving
- Proficiency in Microsoft Office
- Vehicle Traction Control
- Strong Working Relationships
- Valid Vehicle Insurance and Registration
- Portable Data Input
- Billing Statements
- Stocking and Replenishing
- Licensing Requirements
- Safety
- Climate Change
- Material Handling Equipment
- Employee Empowerment
- Flexible Days, Hours and Locations
- First Aid Certification
- Two-Way Radio Operation
- Exterior Washing and Polishing
- Emergency Exit Door Operation
- Closed-Circuit TV Cameras
- Services Promotion
- Accident Reports
- POS Terminal Operations
- Digital Dispatch
- Performance Tracking and Evaluations
- Accounting Techniques
- Managing Terminations
- Managing Laborers
- Managing Reception
- Sales Strategies
- Supply Chain Management
- Managing Employee Relations
- Corporate Social Responsibility
- Health and Safety Regulations
- Managing Cash Register
- Information Confidentiality
- Advertising Techniques
- Staff Management
- Customer Service
- Managing Operations and Efficiency
- Financial Statements
- Administration and Reporting
- Greet Guests
- Sales Activities
- Employee Coaching and Motivation
- Scheduling and Coordinating
- Issue and Conflict Resolution
- Business Management Principles
- Fire Safety Regulations
- Cost Management
- Strategic Planning
- Law Enforcement
- Reconciling Cash Drawers
- Public Relations
- Budgeting and Resource Management
- Supplier Relations
- Court Procedures
- Job Assignments
- Human Resources Department Processes
- Public Health
- Managing Appointments
- Overseeing Employees
- Managing Career Progression
- Organizational Policies
- Invoice Reconciliation
- Accounting
- Grammar
- Reporting
- Spelling
- Communication
- Department of Transportation Regulations
Accomplishments
- Achieved 100% by completing sales and recruiting with accuracy and efficiency.
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved positive results through effectively helping with company high turn over rate.
- Supervised team of 45 staff members.
- Monetary Transactions - Handled cash, check, credit and automatic debit card transactions with 100% accuracy.
- Customer Relations - Earned highest marks for customer satisfaction, company-wide.
- Customer Follow-up - Ensured that customers were satisfied with company products and services by doing purchase follow-up calls.
- Compiled inventory lists and worked with vendors for product pricing and special orders. Handled high volume sales with cash, credit and gift card transactions, balancing cash draw at end of shift with 100% accuracy rate.
- Telephone Service - Professionally processed 80+ calls per day, providing information and service to ensure customer satisfaction.
- Collaborated with team of 13 in the development of Special Team Area Representative.
Timeline
JLT Transport
Self Employed Services
11.2019 - 06.2022
Professional Driver/Safety Coordinator
ASAP Express & Logistics
05.2006 - 06.2012
GED -
Burke County High School
Associate of Applied Science - Paramedic
Lanier Technical College
CDL Training - Commercial Driver's License
Savannah Technical College
O.S.H.A. 10
Wiregrass Georgia Technical College
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