Knowledgeable and dedicated customer service professional with extensive experience in Food,Office,and Dental industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Hi, I’m
Jasmine Ochoa
Thornton,CO
Summary
Overview
2
years of professional experience
1
Certification
Work History
Mini Miners Pediatric Dentistry
Dental Assistant
06.2023 - Current
Job overview
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Sterilized rooms and prepped equipment and instruments for procedures daily.
- Prepared patient x-rays and images for dentist review.
- Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
- Took dental images following strict patient protection rules, applying lead aprons.
- Monitored patient comfort and safety during dental procedures.
- Entered patient data into computer system, adhering to strict privacy laws and maintaining high level of accuracy.
- Designed dental report card to explain patient dental health status and treatment plans.
- Sterilized rooms and prepped equipment and instruments for 50 procedures daily
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety
Chicken Rebel
FOH/BOH Team Member
01.2023 - 06.2023
Job overview
- Coordinated with kitchen staff, working hard to stay ahead of demand and exceed customer expectations.
- Performed daily cleaning and maintenance tasks to keep kitchen clean and organized.
- Maintained and sanitized service stations, prep areas, and countertops.
- Removed garbage, compost, and recycling, and placed in designated container areas.
- Prepared food and drinks while following safe food handling procedures.
- Verified dishes were prepared according to restaurant recipes and quality standards.
- Performed shift side work as necessary to maintain kitchen output during peak service times.
- Unloaded and stocked kitchen supplies.
- Maintained updated certifications in food safety and sanitation regulations.
- Maintained and tracked food, cooler, and freezer temperatures.
- Bussed tables, washed dishes and organized kitchen for prompt service.
- Removed trash and cleaned kitchen garbage containers.
- Washed, peeled and cut various foods such as fruits and vegetables to prepare for cooking or serving.
- Stocked and rotated food items according to expiration dates.
- Assisted in setting up and breaking down kitchen stations.
- Sanitized pots, pans, utensils, kitchen appliances and equipment using company-approved cleaning supplies.
- Lifted and carried heavy materials.
- Trained new staff on food preparation and safety procedures.
- Used manual or electric appliances to clean, peel, slice and trim foods.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Pushed, pulled and transported large loads and objects.
- Coordinated with kitchen staff, working hard to stay ahead of demand and exceed customer expectations
- Maintained and sanitized service stations, prep areas, and countertops
- Removed garbage, compost, and recycling, and placed in designated container areas
Hyland Hills- Dial Senior Living
Receptionist
10.2022 - 12.2022
Job overview
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Responded to inquiries from callers seeking information.
- Resolved customer problems and complaints.
- Corresponded with clients through email, telephone, or postal mail.
- Managed multiple tasks and met time-sensitive deadlines.
- Maintained visitor log for entering and leaving facility for security purposes.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Sorted, received, and distributed mail correspondence between departments and personnel.
Freddy's Frozen Custard & Steakburgers
Front of House Team Member
07.2022 - 10.2022
Job overview
- Established welcoming atmosphere by greeting each guest warmly.
- Maintained tidy and organized work area to preserve aesthetics and support cleanliness and quality standards.
- Helped guests at tables when in need of assistance.
- Trained new staff in front-of-house procedures, customer relations, and cleaning.
- Reset tables between guests by restocking low items and wiping down surfaces.
- Assisted servers with delivering food, filling beverages, and retrieving items for guests.
- Collaborated with housekeeping and maintenance to address need of guests, increasing customer satisfaction.
Good Times Burgers & Frozen Custard
Shift Leader
09.2021 - 03.2022
Job overview
- Trained new employees and delegated daily tasks and responsibilities.
- Completed cash and credit card transactions accurately using POS software.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Educated staff on organizational mission and goals to help employees achieve success.
- Enforced company policies and regulations with employees.
- Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
The Learning Experience
Assistant Teacher
05.2021 - 09.2021
Job overview
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Supported student physical, mental, and social development using classroom games and activities.
- Worked with teachers to design lesson plans and coordinate activities for classes.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Supervised recess, lunch and daily student intake and dismissal.
- Provided one-on-one and group-based learning support focused on student progress.
- Worked with teacher and administrators to enforce school policies and procedures.
Education
Broomfield High SchoolBroomfield, CO
GED
03.2021
University Overview
Skills
- Henry Schein Dentrix
- Team Collaboration
- Patient Intake Procedures
- Disinfection and Sterilization
- Critical Thinking
- Taking X-Rays
- Patient Care Standards
- Disinfecting Rooms and Equipment
- Equipment and Instrument Sterilization
- Work Coordination
- Sweeping and Mopping
- Menu Distribution
- Patient Dietary Requirements
- Sanitization Protocols
- Food Allergies
- Workstation Sanitation
- Meat Preparation
- Dessert Preparation
- Preparing Surfaces
- Vegetable and Fruit Preparation
- Member Services
- Kitchen Staff Support
- Maintain Food Safety
- Clean and Sanitize Surfaces
- Call Answering and Routing
- Greet Visitors
- Customer and Client Relations
- Google Docs
- Time Management
- Telephone Skills
- Sorting and Labeling
- Verbal and Written Communication
- Visitor Check-In
- Hospitality Service
- Employee Support
- Team Leadership
- Staff Training
Certification
- X-Ray Certified
Timeline
Dental Assistant
Mini Miners Pediatric Dentistry
06.2023 - Current
FOH/BOH Team Member
Chicken Rebel
01.2023 - 06.2023
Receptionist
Hyland Hills- Dial Senior Living
10.2022 - 12.2022
Front of House Team Member
Freddy's Frozen Custard & Steakburgers
07.2022 - 10.2022
Shift Leader
Good Times Burgers & Frozen Custard
09.2021 - 03.2022
Assistant Teacher
The Learning Experience
05.2021 - 09.2021
Broomfield High School
GED
- X-Ray Certified
Similar Profiles
Ashley SegoviaAshley Segovia
Dental Assistant at Mini Smiles Pediatric Dentistry PCDental Assistant at Mini Smiles Pediatric Dentistry PC
Alvin WilsonAlvin Wilson
Sterilization Technician at Mini Smiles Pediatric DentistrySterilization Technician at Mini Smiles Pediatric Dentistry
Hannah DavesHannah Daves
Front Office Administrator and Dental Assistant at Durango Kids Pediatric Dentistry: Formerly Animas Pediatric Dental GroupFront Office Administrator and Dental Assistant at Durango Kids Pediatric Dentistry: Formerly Animas Pediatric Dental Group